rate: 25Is the refurbished product a box that has been lost?
Refurbished products? There is packing tape on opening part of product box, and it is opened with knife, and round tape is attached on it again. And I bought Absolut, but the manual attached to the product shows it as eco.auto.boost. The product I received is displayed as eco.med.boost. Why is this? Here is the answer. Dear customer ,. We have checked it out, as it is the UK version, our staff has opened it and replaced it with a US version of it. And for the Med mode and Auto mode problem. We have checked it from the Dyson official website. It says that the Auto mode will only exist when you are using the main head (please check the attached file). Regards, CitiwideJul 12, 2019