rate: 50If you buy from Qoo10, it is difficult to exchange and refund.
I bought two, but one cam is an unopened normal product that is sealed with a seal (sticker), but when I turned on the cam speaker, it was bad that the sound of 'two or two two heads' continued. One cam was not sealed with a seal on the box, and came in unopened without a seal, so I exchanged it on May 18 as soon as I received it. I did not have any answers from the seller for a few days. Qoo10 Customer Center and the seller every day to send an inquiry, but the time was not processed. There is no phone contact, so if you send us an inquiry, Qoo10 customer center will answer the next day and send it again. I sent the request several times every day, and I received the correct answer on May 23rd, but I will exchange only noise products. I have not opened the product in the unopened state of the product is not functional if there is no problem to exchange. Qoo10 Customer Center also tells the seller about the same thing. This is a complete fraud. I bought a new product, and I received a used second-hand product. As soon as I heard the answer today, I put a complaint in several places such as SoboWon, the Fair Trade Commission, and the Seoul Electronic Commerce Commission. I will actively inform the victim. If you search for Qoo10, you will also find many of these exchange refund cases and Qoo10's lukewarm attitude. Please note that purchasing does not affect you. Below is a link to one of the things you should not buy in Qoo10. https://viewingcat.tistory.com/181May 21, 2019