You can leave inquiries about item, delivery, cancel/refund or other questions.
some items can ship to indonesia. but many items can not send to indo. why?? i want to make order
I think because of customs. However, we can ship to Indonesia as many as you want. Thank you!
but the option country there is no indonesia. please add it. so i can click n make order
Oh, i'm sorry i misunderstood with our website. We are not able to ship to Indonesia from Qoo10, however, you can place an order at our website, www.roseroseshop.comThe below is the link for the product. https://www.roseroseshop.com/g9skin-milk-creamy-concealer-6-5g.html?search=milk%20creamy%20concealerBest regards
Hi, may I know which number to select as I want to place order for Grape, Raspberry, apple and cherry. Your listing only shows #1, #2 etc but no description on the colour.
Hi dearI'm sorry for inconvenient issue. Please kindly check the below link in which you can find the color in detail of each option. Best regards
May I know where is the below link?
I'm sorry for that. I linked it again. https://www.etudehouse.com/kr/ko/product/detail?onlineProdSn=1851
HiBeside the serum (50ml), what item is included in the set?
Hi It comes with essece cover cream 40ml, massage cream 130ml and sleeping pack 100ml.Thank you :)
Hi Sorry, there is no coupon. Thank you.
Hi You will receive the package in 1 to 2 weeks afer shipment. Thank you.
hello team.happy new year. btw i want to know the expiry date of tbis neogen ferment essencetq
Dear customer, Manufacturing date is around mid-2018 to recent date. And its expiration date is 3 years from manufacturing date and 1 year after opening.We always get the freshest items since our office is located nearby the main office of every cosmetic store.Should you have any further questions, please feel free to contact us.Thank you, have a great day!
tq so much
Thank you too :)
back in stock?
Hello, this product is not available. Sorry for the inconvenience.
Thank you :)
do u have cosrx poreless liquid. want to purchase with this
Dear customer.We are sorry to tell you that we cannot make 100% sure if we have stock every time because we pick up products from the brands as soon as we receive an order. If the item is not on our listing, there are two possible reasons why we don't have them:1. The product line is not for sale anymore.2. The producer(maker) is not opening that item for sale for distributors.We will inform our Product Manager to try to put this item in our stock, but we cannot give you a promise.Sorry for the inconvenience.Best Regards.
Hi Please tell me how it's not working. Thank you.