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Item Question & Answer
【1年保証】サムソナイト Samsonite スーツケース 94L 軽量 コスモライト3.0 スピナー 75cm 73351 COSMOLITE 3.0 SPINNER 75/28 キャリーバッグ
【1年保証】サムソナイト Samsonite スーツケース 94L 軽量 コスモライト3.0 スピナー 75cm 73351 COSMOLITE 3.0 SPINNER 75/28 キャリーバッグ
Item Q&A
  • Question : 상품 관련 gob****님의 문의입니다.Dec 09, 2019

    10년 윌드워런티인가요?

    KRSouth Korea

    Answer : [Re] 상품 관련 gob****님의 문의입니다.

    Thank you for your inquiry.
    We are sorry to inform you that we do not provide any kind of warranties as we instruct in our website.
    Kindly refer to "Warranty Disclaimer" in each product page. Since our company is a parallel importer and not a distributor, we can not apply for warranty correspondence to the manufacturer, so it will be out of the manufacturer's warranty coverage. For that reason, we are not putting a warranty on that situation.
    We wish for your kind understanding.

    Should you have further inquiries, please do not hesitate to contact us.

    Best regards,
    Gulliver Online Shopping

  • Question : 배송 관련 fal****님의 문의입니다.Nov 03, 2019

    すごく早く送らずに12〜13日前までに受けるください関税も請求されないのが当たるんです?

    KRSouth Korea

    Answer : [Re] 배송 관련 fal****님의 문의입니다.

    大変恐れ入りますが、お問い合わせの内容がわかりかねる状況でございます。
    具体的にどのようなことでございましょうか。

    Question : [Re] 배송 관련 fal****님의 문의입니다.

    私は韓国に住んでいます
    13日に大阪に行きます
    物が大きいので ホテルに12〜または13日まで商品が到着するください
    また、日本国内の発送だから関税についてのお問い合わせをしました

    Answer : [Re] 배송 관련 fal****님의 문의입니다.

    ご注文いただきありがとうございます。
    配送先が日本なら、海外の注文をキャンセルして、日本のURLに再注文していただけますでしょうか。
    https://www.qoo10.jp/shop/glv
    大変申し輪ございませんが宜しくお願いいたします。

  • Question : 상품 관련 fal****님의 문의입니다.Oct 22, 2019

    サイズ・重量確認お願いします
    私古いモデルを持っています
    使用したか長いなって売って新たに購入しようとする
    矩形が3.4kgです新型情報が当たるんです?
    そして、日本のホテルで配送頂きたい

    ●サイズ高さ75×幅51×奥行31cm

    ●重さ
    2.6kg

    ●容量
    94L
    2019/10/22
    修正

    KRSouth Korea

    Answer : [Re] 상품 관련 fal****님의 문의입니다.

    Thank you for your inquiry.
    We would like to inform you that the information stated on the web page is correct.
    Should you have further inquiries, please do not hesitate to contact us.
    Thank you again for your kind understanding.

  • Question : 상품 관련 fal****님의 문의입니다.Oct 22, 2019

    사이즈 무게 확인 부탁드립니다
    제가 구형 모델을 가지고 있습니다
    사용한지 오래되서 팔고 새로 구입하려하는데
    제거는 3.4kg 입니다 해당정보가 맞나요?
    그리고 일본내로 배송 받고 싶습니다

    ● 사이즈 높이 75 × 폭 51 × 깊이 31cm

    ● 무게
    2.6kg

    ● 용량
    94L

    KRSouth Korea

    Answer : [Re] 상품 관련 fal****님의 문의입니다.

    Thank you for your inquiry.
    We would like to inform you that the information stated on the web page is correct.
    Should you have further inquiries, please send it in english.
    Thank you again for your kind understanding.

  • Question : 상품 관련 260****님의 문의입니다Mar 25, 2019

    IS 94L = 30 INCHES ?

    KRSouth Korea

    Answer : [Re] 상품 관련 260****님의 문의입니다

    Thank you for your inquiry.
    Yes, the 94L is equivalent to 30 inches.
    Should you have further inquiries, please do not hesitate to contact us.

+View all Notice, FAQ, Q&A >>
【1年保証】サムソナイト Samsonite ライトショック スピナー 36L 55cm 軽量 スーツケース 62764 Lite Shock SPINNER 55/20 キャリーバッグ 4輪 キャリ
【1年保証】サムソナイト Samsonite ライトショック スピナー 36L 55cm 軽量 スーツケース 62764 Lite Shock SPINNER 55/20 キャリーバッグ 4輪 キャリ
Item Q&A
  • Question : 배송 관련 yjh****님의 문의입니다.Dec 05, 2019

  • Question : Inquiry for tax and price.Aug 25, 2016

    If i will buy from South Korea then please let me know product price.

    Answer : [Re] Inquiry for tax and price.

    Thank you for your inquiry.
    ※Regarding consumption tax in Japan
    Local custom duty/consumption tax might be charged depending on the item of the product and order amount. The amount varies depending on the country. Please note that such custom duty if any shall be handled by the customer.
    Should you have any inquiry, please do not hesitate to contact us.

NORDISK ノルディスク Legacy Tents Basic Asgard 19.6 142024 Basic ベーシック テント 2014年モデル 北欧
NORDISK ノルディスク Legacy Tents Basic Asgard 19.6 142024 Basic ベーシック テント 2014年モデル 北欧
Item Q&A
  • Question : 배송 관련 262****님의 문의입니다.Dec 05, 2019

    Are you currently in stock? Can I ship it right away if I buy it today?

    KRSouth Korea

    Answer : [Re] 배송 관련 262****님의 문의입니다.

    Thank you for your inquiry.
    Yes we have stock this item.We would like to inform you that the arrival will take 5 to 7 days as long as there is no delivery delays on both sides.

    Should you have further inquiries, please do not hesitate to contact us.

    Best regards,
    Gulliver Online Shopping

Nordisk ノルディスク カーリ Kari 20 Basic ベーシック 142018 テント キャンプ アウトドア 北欧
Nordisk ノルディスク カーリ Kari 20 Basic ベーシック 142018 テント キャンプ アウトドア 北欧
Item Q&A
  • Question : 배송 관련 262****님의 문의입니다Nov 29, 2019

    I ordered it, but how long does it take?

    KRSouth Korea

    Answer : [Re] 배송 관련 262****님의 문의입니다

    Thank you for your inquiry.
    We would like to inform you that the arrival will take 5 to 7 days as long as there is no delivery delays on both sides.
    We thank you in advance for your patience.

    Best regards,
    Gulliver Online Shopping

  • Question : 배송 관련 262****님의 문의입니다Oct 24, 2019

    Kari20 Tarp Will you ship immediately if you order today?

    KRSouth Korea

    Answer : [Re] 배송 관련 262****님의 문의입니다


    Do you have stock?
    Can I ship immediately?

    Question : [Re] 배송 관련 262****님의 문의입니다


    Please tell me how the AS works.

    Answer : [Re] 배송 관련 262****님의 문의입니다

    Thank you for your inquiry..
    We would like to inform you that the arrival will take 5 to 7 days as long as there is no delivery delays on both sides.

    Best regards,
    Gulliver Online Shopping

  • Question : 배송 관련 262****님의 문의입니다Oct 24, 2019

    주문을 하게 된다면 바로 배송이 가능한가요?

    KRSouth Korea

    Answer : [Re] 배송 관련 262****님의 문의입니다

    Thank you for your inquiry..
    We would like to inform you that the arrival will take 5 to 7 days as long as there is no delivery delays on both sides.

    Best regards,
    Gulliver Online Shopping

【1年保証】サムソナイト Samsonite スーツケース 36L 軽量 コスモライト3.0 スピナー 55cm 73349 COSMOLITE 3.0 SPINNER 55/20 キャリーバッグ
【1年保証】サムソナイト Samsonite スーツケース 36L 軽量 コスモライト3.0 スピナー 55cm 73349 COSMOLITE 3.0 SPINNER 55/20 キャリーバッグ
Item Q&A
  • Question : 상품 관련 262****님의 문의입니다Nov 19, 2019

  • Question : 상품 관련 Hap****님의 문의입니다.Jun 29, 2018

    Hi I just got this luggage today. It’s so nice.
    I want to know about the warranty.
    I know Samsonite provide 10years global warranty.
    How can I prove that I bought this 2018/6/25 when I need A/S?

    What document do they accept to verfied the buying date?

    Because I coun’t find any document about the date and the warranty in the box.

    KRSouth Korea

    Answer : [Re] 상품 관련 Hap****님의 문의입니다.

    Although a warranty card is attached, it is not an agency
    There is no date stamp, seal, dealer sticker etc.
    In addition, products we handle directly import genuine overseas without going through authorized distributors
    As it is a parallel import product, we will not be accepted for global warranty.

    Question : [Re] 상품 관련 Hap****님의 문의입니다.

    Do you mean my Samsonite that I bought from you does not get any warranty in Korea?

    Answer : [Re] 상품 관련 Hap****님의 문의입니다.

    It is impossible to obtain warranty on Samsonite in Korea.
    thank you for understanding.

    Question : [Re] 상품 관련 Hap****님의 문의입니다.

    Thank you so much. I understand clearly.

    What about in Japan with this product?

マワ Mawa ハンガー 各10本セット エコノミック / シルエット / シルエットライト 28cm46cm マワハンガー まとめ買い 機能的
マワ Mawa ハンガー 各10本セット エコノミック / シルエット / シルエットライト 28cm46cm マワハンガー まとめ買い 機能的
Item Q&A
  • Question : 상품 관련 261****님의 문의입니다Oct 28, 2019

    hello.
    If I order 10 sets of Mawa Economic 40cm, does it ship 20 pieces in quantity?

    KRSouth Korea

    Answer : [Re] 상품 관련 261****님의 문의입니다

    Thank you for your inquiry.
    It consist of 10 pieces in each set.
    Should you have further inquiries, please do not hesitate to contact us.

Nordisk ノルディスク アスガルド Asgard 7.1 Basic ベーシック 142012 テント キャンプ アウトドア 北欧
Nordisk ノルディスク アスガルド Asgard 7.1 Basic ベーシック 142012 テント キャンプ アウトドア 北欧
Item Q&A
Redecker レデッカー カービーター 349400 布団たたき
Redecker レデッカー カービーター 349400 布団たたき
Item Q&A
  • Question : Inquiry for the item from yam****May 05, 2019

    Please advise when will be the next In Stock available?

    SGSingapore

    Answer : [Re] Inquiry for the item from yam****

    Thank you for your inquiry.
    We are sorry to inform that we do not have plan to restock the item you have mentioned at this moment.
    Should you have further inquiries, please do not hesitate to contatf to contact us.

    Best regards,
    Gulliver Online Shopping

Durance デュランス Pillow Perfume ピローミスト 防ダニ ピローフレグランス
Durance デュランス Pillow Perfume ピローミスト 防ダニ ピローフレグランス
Item Q&A
  • Question : Inquiry for the item from jia****May 01, 2019

    Only 2 flavours available? May I know is that possible to get other flavour of the perfume? Thanks.

    MYMalaysia

    Answer : [Re] Inquiry for the item from jia****

    Thank you for your inquiry.
    We are sorry to inform you that only 2 colors(lime flower and rice powder) are available this time.

    Moon Flower-Sold Out
    Great Burnet-Sold Out
    Rosebud-Sold Out
    Linen flower-sold out
    Powder musk-sold out
    Cotton Flower-Sold Out
    Lavender Flower-Sold Out
    Passion Flower-Sold Out
    Lime flower
    Calm Night-Sold Out
    Tender Knight-Sold Out
    Evening Herbal Tea-Sold Out
    Orchards Reef-Sold Out
    White Camellia-Sold Out
    Rice powder

    Should you have further inquiries, please do not hesitate to contact us.

    Best regards,
    Gulliver Online Shopping

    Question : [Re] Inquiry for the item from jia****

    Okay, thanks 😊

    Answer : [Re] Inquiry for the item from jia****

    Thank you also.
    Have a nice day.

Fashy ファシー 湯たんぽ Fleece cover with hot water bottle 2.0L フリースカバー付き 湯たんぽ 6530
Fashy ファシー 湯たんぽ Fleece cover with hot water bottle 2.0L フリースカバー付き 湯たんぽ 6530
Item Q&A
  • Question : 배송 관련 245****님의 문의입니다Apr 23, 2019

    4月22日ご注文しました 注文した品物の連休の前,今週の金曜日まで送ってもらえますか。
    I ordered it on April 22 Can I get the order by this Friday before the holidays?

    JPJapan

    Answer : [Re] 배송 관련 245****님의 문의입니다

    Thank you for your shopping.

    We are sorry to inform you that we are not certain that will arrive by friday .But we assume that it will deliver before holidays.
    Thank you and advance for your patience.

    Best regards,
    Gulliver Online Shopping

ジュライナイン JULY NINE Mサイズ スシバッグ Sushi Sack ロールアップ エコバッグ サブバッグ レザー トートバッグ
ジュライナイン JULY NINE Mサイズ スシバッグ Sushi Sack ロールアップ エコバッグ サブバッグ レザー トートバッグ
Item Q&A
  • Question : 상품 관련 ang****님의 문의입니다.Apr 10, 2019

    do u have any navy color for.sale for the same price? just one item? please

    KRSouth Korea

    Answer : [Re] 상품 관련 ang****님의 문의입니다.

    Thank you for your inquiry.
    We are sorry to inform you that we do not have any color for navy with same price as you have mentioned. Black and gray only is available this time. Sorry for not meeting your expectaion.
    Should you have further inquiries, please do not hesitate to contact us.

Carver Skateboards カーバースケートボード C7 Complete 30.75 Amber Flag アンバーフラッグ
Carver Skateboards カーバースケートボード C7 Complete 30.75 Amber Flag アンバーフラッグ
Item Q&A
Cutipol クチポール MOON MIRROR ムーンミラー Table Spoon テーブルスプーン Silver シルバー MO05 カトラリー ディナースプーン 新生活 MO05M
Cutipol クチポール MOON MIRROR ムーンミラー Table Spoon テーブルスプーン Silver シルバー MO05 カトラリー ディナースプーン 新生活 MO05M
Item Q&A
  • Question : 상품 관련 245****님의 문의입니다Mar 11, 2019

    私はcutipolのディナー用のTable Spoonをタイトルで見て注文し,その後で

    ●サイズ:長さ:17.1cm

    を見ました。 韓国でTable Spoonは20cm程度で,あなたが販売するCutipolの他のTable Spoonも20.2cmと書かれています。 もしあなたが販売する商品が17.1cmのSpoonなら注文を取り消したいです どうかサイズが間違って書かれたものであることを願います。 ご返信お待ちしております。 もしサイズが間違って書かれたものであれば修正を勧めます。

    KRSouth Korea

    Answer : [Re] 상품 관련 245****님의 문의입니다

    この度は数あるショップの中から当店をお選びいただき、
    またご注文いただきまして誠にありがとうございます。
    このアイテムの正しいサイズは20.2cmです。
    Webページに記載されている情報を修正します。
    ご不便をおかけして申し訳ございません。

【1年保証】サムソナイト Samsonite ライトショック スピナー 98L 75cm 軽量 62766 Lite Shock SPINNER 75/28 スーツケース キャリーバッグ 4輪 キャリ
【1年保証】サムソナイト Samsonite ライトショック スピナー 98L 75cm 軽量 62766 Lite Shock SPINNER 75/28 スーツケース キャリーバッグ 4輪 キャリ
Item Q&A
  • Question : 상품 관련 261****님의 문의입니다Mar 10, 2019

    Is the Certificate of Authenticity coming?
    And is it possible to have the world's Samsonite AS?

    KRSouth Korea

    Answer : [Re] 상품 관련 261****님의 문의입니다

    Thank you for your inquiry.
    We are sorry to inform you that we do not provide any kind of warranties as we instruct in our website.
    Kindly refer to "Warranty Disclaimer" in each product page. Since our company is a parallel importer and not a distributor, we can not apply for warranty correspondence to the manufacturer, so it will be out of the manufacturer's warranty coverage. For that reason, we are not putting a warranty on that situation.
    We wish for your kind understanding.

  • Question : white stockAug 16, 2018

    Do you have white stock?
    How long does delivery take?

    KRSouth Korea

    Answer : [Re] white stock

    Thank you for your inquiry.
    We are sorry to inform you that the color off-white is not available this time.
    As for delivery, it will take 5-7 days for the arrival at the destination as long as there is no delivery delay on both sides.
    Should you have further inquiries, please do not hesitate to contact us.

  • Question : 취소/환불 관련 kcy****님의 문의입니다.Jun 25, 2018

    이상품 화이트28인치 취소되는데
    언제입고되나요 지금도 상품올려와있던데요
    구매가능한지요?

    KRSouth Korea

    Answer : [Re] 취소/환불 관련 kcy****님의 문의입니다.

    Thank you for your inquiry.
    We are sorry that the following item is currently out of stock.
    At the present time, we do not have conclusive information as to the exact arrival date of the item.

  • Question : 상품 관련 ksj****님의 문의입니다.Jun 23, 2018

  • Question : 상품 관련 ten****님의 문의입니다.Jun 05, 2018

    Is the product out of stock???

    KRSouth Korea

    Answer : [Re] 상품 관련 ten****님의 문의입니다.

    Thank you for your inquiry this time.

    Indeed I am sorry, there is no specific arrival schedule for the item you wish to have now.
    Sorry, Please be patient.

    Thank you for your inquiry.
    This item is out of stock.
    thank you.
    Best regards,
    (Jun 07, 2018 15:43)

+View all Notice, FAQ, Q&A >>
ヴィトラ Vitra 掛け時計 Ball Clock (ボールクロック) ウォールクロック デザイン インテリア おしゃれ
ヴィトラ Vitra 掛け時計 Ball Clock (ボールクロック) ウォールクロック デザイン インテリア おしゃれ
Item Q&A
ストウブ Staub ピコ ココット ラウンド 10cm 両手鍋 ホーロー 鍋 Cocotte おしゃれ キッチン 新生活
ストウブ Staub ピコ ココット ラウンド 10cm 両手鍋 ホーロー 鍋 Cocotte おしゃれ キッチン 新生活
Item Q&A
  • Question : 반품/교환 관련 Nik****님의 문의입니다.Jan 21, 2019

    오늘 상품을 받았습니다
    그런데 뚜껑이 일부 깨져있습니다

    반품을 원합니다.
    이부분은 제품에 하자가 있으므로
    반품배송료는 판매자가 처리해 주기 바랍니다

    답변부탁드립니다

    KRSouth Korea

    Answer : [Re] 반품/교환 관련 Nik****님의 문의입니다.

    The goods have arrived.
    But there is a problem with the product.
    I want to cancel my purchase and get a refund.
    I want the seller to handle the shipping charge.

    Question : [Re] 반품/교환 관련 Nik****님의 문의입니다.

    The reason I didn't return the product right away is because the seller is charged a penalty. I hope it won't hurt you. Tell me how to return it.

    Answer : [Re] 반품/교환 관련 Nik****님의 문의입니다.

    We will accept returned goods correspondence for unused items.
    Also, thank you for your cooperation so we ask you to return goods on the order screen of Q10.

    Regarding the return of goods, we would like you to receive a large number of hands, but please send it by payment to the following destination.

    We are sorry for the inconvenience but please allow us to process the shipment so that the item will arrive at the company within 7 days from this mail sending date.
    If you find the accessories (accessories, tags, letters) that you have returned to the box at the time of delivery of the items with all the packages and tags in paper as they are in their original condition, or even bundled Please return it to your dealer.
    ---【Please】-------------------------------------------- ---------------
    ※ Please do not paste the voucher directly on the box of goods or goods, paste the delivery slip from the top when putting in the box at the time of delivery, paper bags too much, plastic bags, etc., as you ship.
    (Suitcases, babies, etc. are excluded.)

    【Cracked goods】 We hope that you can use the same shipping box and cushioning material as much as possible and handle them as broken items.
    ※ packing material Please use it at hand as it is still.
    -------------------------------------------------------------------------------------- --------------------
    ※ If you are discarded by delivery outer box etc at the time of delivery, we are sorry externally but please go into paper bag and pack it easily,
    We appreciate your cooperation so that the reply slip will not be stuck on the box of products directly.

    ■ Returning party 503-1 Kisozane Yashio, Saitama Prefecture 340-0813 Gulliver Corporation TEL: 048-994-0555
    ※ Please fill in "Shipping name" and "Returned item" in the delivery slip.
    ※ If the name of the addressee and addressee are different, please be sure to fill in the remarks column of the shipping voucher that will reply the ordering name though it is a variable hand.
    ※ You can use any shipper.
    ※ If you are discarded by delivery outer box etc at the time of delivery, we are sorry externally but please go into paper bag and pack it easily,
    We appreciate your cooperation so that the reply slip will not be stuck on the box of products directly.

    ■ About refund (credit card) After the product arrives at the company, we will complete the cancellation process of the card settlement.

    ■ About refund (bank transfer + convenience store settlement) Complete the cancellation process of settlement after arrival at the product becomes obscured.

    The refund is refunded to the system Q wallet of Qoo 10, and it is available for next next shopping. It is also possible to move to your account.
    In addition, if you have any questions or questions, please do not hesitate to contact us. How many strokes thank you.

★☆SUPER SALEカートークーポン対象☆★【送料無料】Staub ストウブ ピコ ココットオーバル Oval  27cm ホーロー 鍋 なべ 海外正規品直輸入
★☆SUPER SALEカートークーポン対象☆★【送料無料】Staub ストウブ ピコ ココットオーバル Oval 27cm ホーロー 鍋 なべ 海外正規品直輸入
Item Q&A
  • Question : 상품 관련 heu****님의 문의입니다.Nov 23, 2018

  • Question : 배송 관련 dus****님의 문의입니다.Feb 26, 2018

    이 상품은 관세 포함인가요?
    불포함이라면 쿠폰 할인 전 금액이 150불 이상이면 관세가 따로 붙는건가요?

    KRSouth Korea

    Answer : [Re] 배송 관련 dus****님의 문의입니다.

    Thank you for your inquiry.
    ※Regarding consumption tax in Japan
    Local custom duty/consumption tax might be charged depending on the item of the product and order amount. The amount varies depending on the country. Please note that such custom duty if any shall be handled by the customer. For further information, kindly consult Qoo10 directly regarding tax.

    Qoo 10 Customer center
    (65-6500-4440)
    Available Time week day
    09: 00-12: 00 13: 00-18: 00
    https://www.qoo10.com/gmkt.inc/CS/NHelpContactUs.aspx

    Should you have further inquiries, please send your query in english.
    Thank you for your cooperation and kind understanding.

ルクルーゼ フライパン 30cm 300mm スキレットグリル フライパン キッチン用品 調理 デザイン 20127-00 Le Creuset
ルクルーゼ フライパン 30cm 300mm スキレットグリル フライパン キッチン用品 調理 デザイン 20127-00 Le Creuset
Item Q&A
  • Question : 배송 관련 mal****님의 문의입니다.Nov 07, 2018

    How long will it take to get it if I order it?

    KRSouth Korea

    Answer : [Re] 배송 관련 mal****님의 문의입니다.

    Thank you for your inquiry.
    Products use air delivery may take 7 or more days for delivery to arrive at the destination.
    Shoud you have further inquiries, please do not hesitate to contact us.

    Best regards,
    Gulliver Online Shopping

【国内発送/送料無料】サムソナイト SAMSONITE スーツケース コスモライト3.0 スピナー81 123L 旅行 出張 海外 V22 73352 COSMOLITE 3
【国内発送/送料無料】サムソナイト SAMSONITE スーツケース コスモライト3.0 スピナー81 123L 旅行 出張 海外 V22 73352 COSMOLITE 3
Item Q&A
  • Question : 배송 관련 fal****님의 문의입니다.Oct 24, 2018

    日本国内のホテルで送ることもありますか?

    KRSouth Korea

    Answer : [Re] 배송 관련 fal****님의 문의입니다.

    日本国内のホテルに配達も可能で可能でございます。

  • Question : 상품 관련 ten****님의 문의입니다.Jun 04, 2018

    Does it include the cover of luggage?

    KRSouth Korea

    Answer : [Re] 상품 관련 ten****님의 문의입니다.

    Please reply asap! Thanks!

    Question : [Re] 상품 관련 ten****님의 문의입니다.

    There are no briefcase, storage bag, name tag etc attached.