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Item Question & Answer
[CreationWatches] Seiko Chronograph Quartz Tachymeter SSB309 SSB309P1 SSB309P Mens Watch
[CreationWatches] Seiko Chronograph Quartz Tachymeter SSB309 SSB309P1 SSB309P Mens Watch
Item Q&A
  • Question : 상품 관련 260****님의 문의입니다Jul 29, 2019

    수고 많으십니다.

    2가지 질문 드립니다.

    1. Seiko 정품인가요? 혹시 카피제품(가품,짝퉁)은 아닐지 궁금합니다.
    정품 증명서 같이 동봉 되나요?

    2. 관세 포함가인가요? 제가 관세를 따로 내야 하나요?

    감사합니다.

    KRSouth Korea

    Answer : [Re] 상품 관련 260****님의 문의입니다

    Dear Customer,


    Please be assured all our watches are 100% authentic and we deal only in genuine watches. The watch comes with 1 year local warranty card, box and instruction booklet.

    We are not sure about the customs charges as they are imposed by the customs of the buyer’s country. You need to check them with respective Customs.


    Regards
    Vanya

[CreationWatches] Casio Analog Quartz LTP-1191A-7A LTP1191A-7A Womens Watch
[CreationWatches] Casio Analog Quartz LTP-1191A-7A LTP1191A-7A Womens Watch
Item Q&A
  • Question : Inquiry for the item from hel****Jun 24, 2019

[CreationWatches] Seiko Divers Automatic 200M 21 Jewels Small-Size SKX013K2 Mens Watch
[CreationWatches] Seiko Divers Automatic 200M 21 Jewels Small-Size SKX013K2 Mens Watch
Item Q&A
  • Question : 상품 관련 bs1****님의 문의입니다.Jun 24, 2019

    Does it include tariffs?

    KRSouth Korea

    Answer : [Re] 상품 관련 bs1****님의 문의입니다.

    Dear Customer,


    Please make note that we are not sure about the customs charges as they are imposed by the customs of the buyer’s country.


    Regards,
    Vanya

[CreationWatches] Casio Edifice Solar Chronograph EQS-900DB-2AV EQS900DB-2AV Mens Watch
[CreationWatches] Casio Edifice Solar Chronograph EQS-900DB-2AV EQS900DB-2AV Mens Watch
Item Q&A
  • Question : 배송 관련 261****님의 문의입니다Apr 19, 2019

    Hello,

    This is my order No.:
    2019/04/17 (장바구니번호 80049507)
    Sipping No.:LP004679345SG
    shipping imformation:
    Not found
    Singapore (Singapore Post)
    Unknown
    This number can't be found at this moment. It's not available in the carrier's system yet. Please check back later.

    Can u help me to check it,PLZ?
    I need your feedback A.S.A.P

    KRSouth Korea

    Answer : [Re] 배송 관련 261****님의 문의입니다

    Dear Customer,

    Your order has been shipped by SingPost.
    Tracking Number: XZ00002405857
    You can track your shipment here: http://www.singpost.com/
    It will reach you soon.

    Regards,
    Vanya

    Question : [Re] 배송 관련 261****님의 문의입니다

    It says that the goods I ordered arrived in Korea on April 24th.
    However, I have not received the goods yet.
    Please tell me where the item is and how to investigate it.

    Answer : [Re] 배송 관련 261****님의 문의입니다

    Dear Customer,

    As per our tracking records your order has been delivered. Please check with your nearest local post office.

    Regards,
    Vanya

    Question : [Re] 배송 관련 261****님의 문의입니다

    Please let me know the delivery number of the domestic post office in Korea. I need to have the Korean domestic shipping number of the item in question.

    Answer : [Re] 배송 관련 261****님의 문의입니다

    Dear Customer,

    We are not sure about that but you can find it from their official website.
    Please visit your nearest local post and collect your package.

    Regards,
    Vanya

    Question : [Re] 배송 관련 261****님의 문의입니다

    If you do not provide the shipment number, I will not be able to pick up the item.
    If you can not provide the shipment number, I will process the return.
    I arrived in Korea on April 24, but I can not trust your shipment because I have not received it yet.

    Answer : [Re] 배송 관련 261****님의 문의입니다

    Dear customer,

    Tracking Number: XZ00002405857

    You can track your shipment here: http://www.singpost.com/

    Please check with the nearest local post and collect your package.

    Regards,
    Vanya

    Question : [Re] 배송 관련 261****님의 문의입니다

    Are you kidding me now?
    Why do you give the Singapore shipping number when you ask for the shipping number you need to find your goods in Korea?
    I have called the post office three times in Korea and the postal code you provided does not exist at all.
    If you do not provide the correct number or if you do not get the goods, I will report them as fraud.

    Answer : [Re] 배송 관련 261****님의 문의입니다

    Dear customer,

    We would like to inform you that your order has been shipped by Singpost.
    Please collect your package from your nearest post office.

    Regards,
    Vanya

    Question : [Re] 배송 관련 261****님의 문의입니다

    I can not find anything without a shipping number.
    Can not you hear me now?
    I need to have a Korean domestic shipping number.
    The Singapore Post Office shipping number is useless in Korea.
    Are you making me angry now?

    Answer : [Re] 배송 관련 261****님의 문의입니다

    I am a Korean post office now.
    I can not even make inquiries because you did not provide me with the Korean domestic shipping number.
    Is not this a fraud?

    Question : [Re] 배송 관련 261****님의 문의입니다

    Give me Korean domestic shipping number!!!!!!!!

    Answer : [Re] 배송 관련 261****님의 문의입니다

    If you look at the numbers you wrote at the top of the page, nothing happens. I will report you for fraud if you are unable to provide me with a Korean domestic shipping number by today.

    Question : [Re] 배송 관련 261****님의 문의입니다

    Dear customer,

    We regret for the inconvenience caused.
    We are working with our shipping team as we get any update from them. We will update you.

    Regards,
    Vanya

  • Question : 배송 관련 0be****님의 문의입니다.Feb 16, 2019

    통관관련 비용이 발생하는지 알고싶습니다.

    KRSouth Korea

    Answer : [Re] 배송 관련 0be****님의 문의입니다.

    Dear Customer,

    We are not sure about the customs charges as they are imposed by the customs of the buyer’s country.

    Regards,
    Vanya

    Question : [Re] 배송 관련 0be****님의 문의입니다.

    Thanks your kind reply.

    Answer : [Re] 배송 관련 0be****님의 문의입니다.

    Dear Customer,

    Thank you for contacting us.

    Regards,
    Vanya

[CreationWatches] Seiko Automatic Divers SKX007K2 SKX007K SKX007 Men s Watch
[CreationWatches] Seiko Automatic Divers SKX007K2 SKX007K SKX007 Men s Watch
Item Q&A
  • Question : 상품 관련 mum****님의 문의입니다.Apr 02, 2019

    skx007모델이 skx007k2 모델과 동일한 제품인가요?

    KRSouth Korea

    Answer : [Re] 상품 관련 mum****님의 문의입니다.

    맨 위에는 세이코 다이버 skx007이라 되어있는데 상품설명에는 skx007k2라고 되어있어서 글 남깁니다

    Question : [Re] 상품 관련 mum****님의 문의입니다.

    Dear Customer,

    Yes, the skx007 model is same as the skx007k2 model.


    Regards,
    Vanya

  • Question : 상품 관련 mum****님의 문의입니다.Apr 02, 2019

    skx007 쥬빌레 맞죠?

    KRSouth Korea

    Answer : [Re] 상품 관련 mum****님의 문의입니다.

    Dear Customer,

    We would like to inform you that this particular model has stainless steel bracelet only.

    Regards,
    Vanya

[CreationWatches] Seiko Chronograph Quartz Tachymeter SSB250 SSB250P1 SSB250P Mens Watch
[CreationWatches] Seiko Chronograph Quartz Tachymeter SSB250 SSB250P1 SSB250P Mens Watch
Item Q&A
[CreationWatches] Seiko Sports Solar SNE471 SNE471P1 SNE471P Mens Watch
[CreationWatches] Seiko Sports Solar SNE471 SNE471P1 SNE471P Mens Watch
Item Q&A
  • Question : 상품 관련 kah****님의 문의입니다.Dec 19, 2018

    A/S는 어떻게 처리되나요?

    KRSouth Korea

    Answer : [Re] 상품 관련 kah****님의 문의입니다.

    Dear Customer,

    Could you please elaborate your query?

    Regards,
    Vnaya

[CreationWatches] Fossil Georgia Sand Leather ES2830 Womens Watch
[CreationWatches] Fossil Georgia Sand Leather ES2830 Womens Watch
Item Q&A
  • Question : Inquiry for the item from wan****Sep 05, 2018

    Where is your service centre?

    SGSingapore

    Answer : [Re] Inquiry for the item from wan****

    Dear Customer,

    You can take watch to any nearest authorised service center.

    Regards,
    Vanya

    Question : [Re] Inquiry for the item from wan****

    Do you issue official receipts?

    Answer : [Re] Inquiry for the item from wan****

    Dear Customer,

    Yes, watch come with one year international manufacture warranty.

    Regards,
    CreationWatches

    Question : [Re] Inquiry for the item from wan****

    So to confirm with you, I can actually bring the watch to fossil service centre? Like this one in Singapore?
    Customer Service Center
    51 Bras Basah Road,
    Manulife Centre,
    #08-07, Singapore 189554

    Answer : [Re] Inquiry for the item from wan****

    Dear Customer,

    Yes, you can take watch to this Fossil service center.

    Regards,
    Vanya

    Question : [Re] Inquiry for the item from wan****

    Thank you.

    Answer : [Re] Inquiry for the item from wan****

    I’m sorry.. Is the official receipt issue by creation watches or fossil? Thank you for the quick responses

    Question : [Re] Inquiry for the item from wan****

    Dear Customer,

    Watch come with one year international manufacture warranty and authorized service center will honor the warranty if they will not please inform us. We will take care of repair.

    Regards,
    Vanya

[CreationWatches] Fossil Georgia Mini Rose Dial Sand Leather Strap ES3262 Women s Watch
[CreationWatches] Fossil Georgia Mini Rose Dial Sand Leather Strap ES3262 Women s Watch
Item Q&A
  • Question : Inquiry for the item from wan****Sep 05, 2018

    Where is the service centre?

    SGSingapore

    Answer : [Re] Inquiry for the item from wan****

    Dear Customer,

    You can take watch to any nearest authorised service center.

    Regards,
    Vanya

[CreationWatches] Orient Sun  Moon Automatic Japan Made SAK00004B Mens Watch
[CreationWatches] Orient Sun Moon Automatic Japan Made SAK00004B Mens Watch
Item Q&A
  • Question : SAK00005d手錶May 18, 2018

    請問老闆有藍色款SAK00005d手錶嗎?謝謝

    TWTaiwan

    Answer : [Re] SAK00005d手錶

    Dear Customer,

    We understand you are interested in model SAK00005D, However this particular model is currently not in stock. Please keep checking our website as we are not sure when it will be back in stock.

    Regards,
    Vanya

[CreationWatches] Seiko Automatic Divers 200M SKX013 SKX013K1 SKX013K Men s Watch
[CreationWatches] Seiko Automatic Divers 200M SKX013 SKX013K1 SKX013K Men s Watch
Item Q&A