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Q & A Lists
Item Question & Answer
◆ICC◆【Korea SIM Card·5-12 Days】❤Unlimited 4G/ Unlimited Data + Call* ❤ South Korea
◆ICC◆【Korea SIM Card·5-12 Days】❤Unlimited 4G/ Unlimited Data + Call* ❤ South Korea
Item Q&A
  • Question : Inquiry for the item from cle****Dec 10, 2019

    Hi , bought the korea data card before , and im travelling to japan again , how do i reuse / top up the data ?

    SGSingapore

    Answer : [Re] Inquiry for the item from cle****

    Dear custoer,

    if you bought data only plan, can top up reuse for japan,thanks.

  • Question : Inquiry for the item from kev****Nov 23, 2019

    Hi,
    Your statement was insert card *AFTER* Korea. I dont understand what that means?
    Can I use this Sim Card for Korea in Seoul?

    SGSingapore

    Answer : [Re] Inquiry for the item from kev****

    Dear customer,

    Yes, just insert the sim use it when you arrival seoul.

    Question : [Re] Inquiry for the item from kev****

    I see. Ok thank you

    Answer : [Re] Inquiry for the item from kev****

    Dear customer,

    Welcome

  • Question : Inquiry for the item from rub****Nov 23, 2019

  • Question : Inquiry for the item from cle****Nov 07, 2019

    Can i top up more data ? If i run out

    SGSingapore

    Answer : [Re] Inquiry for the item from cle****

    Dear customer,

    Which plan?

    Thanks

  • Question : Inquiry for the item from cle****Nov 01, 2019

    Hi , can i buy the card in advance for a trip in december ?

    SGSingapore

    Answer : [Re] Inquiry for the item from cle****

    Dear customer,

    Yes can.

    Thanks

+View all Notice, FAQ, Q&A >>
◆ICC◆【China SIM Card 8-30 Days】4GLTE+Unlimited Data+Call* ❤WhatsApp/Google/FaceBook❤ Hong Kong/Macau
◆ICC◆【China SIM Card 8-30 Days】4GLTE+Unlimited Data+Call* ❤WhatsApp/Google/FaceBook❤ Hong Kong/Macau
Item Q&A
  • Question : 来自Cha****会员的商品咨询。Nov 24, 2019

    I am travelling to changchun for 11 days. I needs to use data for internet call. May I know which sim card plan suitable for my trip.

    SGSingapore

    Answer : [Re] 来自Cha****会员的商品咨询。

    Dear customer,

    Whats your phone model?

    Thanks

    Question : [Re] 来自Cha****会员的商品咨询。

    My phone model is Samsung note 9

    Answer : [Re] 来自Cha****会员的商品咨询。

    Dear customer,

    You can get CM-11 Days.

    Thanks

◆ ICC◆【Thailand Sim Card· 3-10 Days】❤ Unlimited 4G* data+Call (Same User)❤Unlimited Data❤ Can Extend
◆ ICC◆【Thailand Sim Card· 3-10 Days】❤ Unlimited 4G* data+Call (Same User)❤Unlimited Data❤ Can Extend
Item Q&A
  • Question : Inquiry for the item from and****Oct 13, 2019

    Hi, possible to use it for my mifi router, TP-LINK 4G LTE Mobile Wi-Fi M7200? Thanks.

    SGSingapore

    Answer : [Re] Inquiry for the item from and****

    Dear customer,

    Data sharing (Hotspot/Tethering/Wi-Fi Device) is generally allowed by telco on 4G/3G data, unless otherwise indicated in package details, and should work on most devices. However, availability of data sharing cannot be guaranteed. We do not recommend, guarantee or provide advisory service on data sharing.

    Thanks.

  • Question : Inquiry for the item from chi****Oct 09, 2019

    ICC Thailand, can I use my mobile number ?

    SGSingapore

    Answer : [Re] Inquiry for the item from chi****

    Dear customer,

    Your WHatsapp can keep your SG number. After you have changed the SIM card and open Whatsapp, it will prompt you whether you want to change or keep the number. You can choose accordingly

    Thanks

◆ ICC◆【India Sim Card· 5/8/10/30 Days】❤2.5GB/5GB/15GB 4G LTE/3G + Unlimited data ❤ Plug and Use
◆ ICC◆【India Sim Card· 5/8/10/30 Days】❤2.5GB/5GB/15GB 4G LTE/3G + Unlimited data ❤ Plug and Use
Item Q&A
◆ ICC◆【Taiwan·5 -30Days SIM Card 】(TPE Airport Pick Up) ❤ Unlimited 4GLTE+Call+Free Incoming call❤
◆ ICC◆【Taiwan·5 -30Days SIM Card 】(TPE Airport Pick Up) ❤ Unlimited 4GLTE+Call+Free Incoming call❤
Item Q&A
  • Question : Inquiry for the item from 234****Aug 22, 2019

    May I know where to collect the item? At the TW airport or u send the sim card to us in Singapore?

    SGSingapore

    Answer : [Re] Inquiry for the item from 234****

    Dear customer,

    After purchase our support will Whatsapp message you the collection details. The Collection point will be at Taoyuan Airport.

    Thanks

◆ ICC◆【Europe Sim Card · 15/30 Days】4GLTE+Unlimited Data❤6GB 4G/3GData ❤Include Russia/Balkans*
◆ ICC◆【Europe Sim Card · 15/30 Days】4GLTE+Unlimited Data❤6GB 4G/3GData ❤Include Russia/Balkans*
Item Q&A
  • Question : Inquiry for the item from 234****Jun 19, 2019

  • Question : Inquiry related delivery from jos****May 19, 2019

    Hi, can I self-collect at your store instead of paying for shipping fee?

    SGSingapore

    Answer : [Re] Inquiry related delivery from jos****

    Dear customer,

    Yes you can choose store pickup option before adding to shopping cart.

    Thanks.

    Question : [Re] Inquiry related delivery from jos****

    I can't find the pickup option. :(

    Answer : [Re] Inquiry related delivery from jos****

    I only see the Qxpress option which cost $3.2

    Question : [Re] Inquiry related delivery from jos****

    Dear customer,

    Kindly use below link:
    www.qoo10.sg/g/618150685

    Thanks.

    Answer : [Re] Inquiry related delivery from jos****

    If I order by 2moro, can I get it by next Thursday at the store?

    Question : [Re] Inquiry related delivery from jos****

    Dear customer,

    If you have the email voucher you can come and collect.

    Thanks

◆ ICC◆【Europe Sim Card · 60/70/90/365 Days】Unlimited data/12GB/24GB Data❤ UK+Europe❤ Plug and Use
◆ ICC◆【Europe Sim Card · 60/70/90/365 Days】Unlimited data/12GB/24GB Data❤ UK+Europe❤ Plug and Use
Item Q&A
  • Question : Inquiry for the item from tan****Jun 05, 2019

    I hv interest in purchasing d 365days 24GB w free incoming call sim card. Would like to reconfirm on the expiry date of the sim card. 365 days means from d date of activation or as stated In ur post expiring 31 Dec 2019. Pls advise. Thk u.

    SGSingapore

    Answer : [Re] Inquiry for the item from tan****

    Dear Customer,

    The mentioned package should be EU-B 365 days package, as long as the activation is before 31st Dec 2019 there shouldn't be an issue.

    Thanks.

◆ICC◆【New Zealand Sim Card·5-30 Days】Spark❤ Unlimited Data*❤Local package+Call❤ Plug and Use
◆ICC◆【New Zealand Sim Card·5-30 Days】Spark❤ Unlimited Data*❤Local package+Call❤ Plug and Use
Item Q&A
  • Question : Inquiry for the item from 260****May 26, 2019

    Dear Sir/ Madam,

    Good Afternoon. May I know, How you calculated Package D plan and why it spited into 500 MB per day maximum usage?
    Thanks,
    JH

    SGSingapore

    Answer : [Re] Inquiry for the item from 260****

    Dear customer,

    For package D, it is everyday first 500MB data on 4G/3G network, followed by unlimited data @ 384kbps. Total 7.5GB* on 4G/3G network.

    Thanks

◆ ICC◆【North America Sim Card·30 Days】U.S.A · Canada · Mexico Card + Unlimited Int’l/Local Call/SMS
◆ ICC◆【North America Sim Card·30 Days】U.S.A · Canada · Mexico Card + Unlimited Int’l/Local Call/SMS
Item Q&A
  • Question : Inquiry for the item from pun****Mar 17, 2019

    does the "12 Days Unlimited 4g/LTE DATA + CALL" come woth unlimited International call back to SG from Canada?

    SGSingapore

    Answer : [Re] Inquiry for the item from pun****

    Dear customer,

    Yes it has Unlimited call to “Selected International Destinations" which included Singapore.

    Thanks

  • Question : Inquiry for the item from yan****Oct 10, 2017

    The unlimited data for internet without additional charge is applied both in USA and Canada?

    Answer : [Re] Inquiry for the item from yan****

    Dear customer,

    Yes, no addrional charge, can use both usa and canada.

◆ ICC◆【Japan Sim Card·5/10/15/20/30 Days】4GLTE+Unlimited Data❤Local Docomo Sim❤Can top up 4GLTE data
◆ ICC◆【Japan Sim Card·5/10/15/20/30 Days】4GLTE+Unlimited Data❤Local Docomo Sim❤Can top up 4GLTE data
Item Q&A
  • Question : Inquiry for the item from 234****Jan 14, 2019

    do u have the expiry later then !st april? do u have them in stock for later expiry dates? am looking for 15 day sim card

    SGSingapore

    Answer : [Re] Inquiry for the item from 234****

    Dear customer,

    You can purchase at a later date.

    Thanks

◆ ICC◆【Japan DOCOMO SIM Card】TOP-UP more 4G data.ONLY avaiable ICC JAPAN docomo local sim
◆ ICC◆【Japan DOCOMO SIM Card】TOP-UP more 4G data.ONLY avaiable ICC JAPAN docomo local sim
Item Q&A
  • Question : Details of this SIM CardOct 07, 2018

    Hi,

    Could you please provide me with more information for this SIM Card?
    Such as how many days can this last? Is it unlimited data?

    Thanks!

    KRSouth Korea

    Answer : [Re] Details of this SIM Card

    Dear customer,

    This is for top up only. not the card.

◆ICC◆【Taiwan SIM Card·5-15 Days】❤ Unlimited 4G Data + Call* + Free Incoming Call ❤ No Slow Speed
◆ICC◆【Taiwan SIM Card·5-15 Days】❤ Unlimited 4G Data + Call* + Free Incoming Call ❤ No Slow Speed
Item Q&A
  • Question : Approximate day for collection if I place orderJun 02, 2018

◆ ICC◆【Japan Sim Card· 10 Days】●New●❤ Unlimited 4G/LTE data (Package B) ❤ 4G LTE + Unlimited data
◆ ICC◆【Japan Sim Card· 10 Days】●New●❤ Unlimited 4G/LTE data (Package B) ❤ 4G LTE + Unlimited data
Item Q&A
  • Question : Inquiry for the item from chr****May 14, 2018

    Hi, can this be use for phone calls/sms?

    SGSingapore

    Answer : [Re] Inquiry for the item from chr****

    Dear customer,

    This sim is data only.

    Thanks

◆ ICC◆【Europe Sim Card · 15/30 Days】5GB/12GB*❤5GB/13GB(4GLTE*) + Call/SMS ❤ Can Activate in SG(EU-A)
◆ ICC◆【Europe Sim Card · 15/30 Days】5GB/12GB*❤5GB/13GB(4GLTE*) + Call/SMS ❤ Can Activate in SG(EU-A)
Item Q&A
  • Question : Item enquiryMay 09, 2018

    Hi, may I know if the ICC-EU A sim card can be used in London and Europe? Also, if i order it today, when I can receive it by if my shipping address is in Singapore? Thank you and hope to hear from you soon.

    SGSingapore

    Answer : [Re] Item enquiry

    Dear customer,

    Yes, can use in both europe coverage place.

    Store Pick-up will be ready for collection on next working day after purchase.
    Qxpress ususally delivers within 2-3 working days.
    Normal Mail takes 2-7 working days, and risk is on buyers for any lost or delay.

    Thanks.

◆ ICC◆【U.S.A America Sim Card·7/10/12/15/20/30 Days】4GLTE Speed+Unlimited data/call❤ Unlimited call
◆ ICC◆【U.S.A America Sim Card·7/10/12/15/20/30 Days】4GLTE Speed+Unlimited data/call❤ Unlimited call
Item Q&A
◆ ICC◆【Europe Sim Card·30 Days】12GB Data(Support Router)  + ❤ 60 countries ❤
◆ ICC◆【Europe Sim Card·30 Days】12GB Data(Support Router) + ❤ 60 countries ❤
Item Q&A
  • Question : Buying and collectingJul 28, 2017

    Hi, If i want to buy 2 sets from you today and collect from your store at SimLim, is it possible? Because I am traveling tomorrow.

    Answer : [Re] Buying and collecting

    Dear cusotmer,

    Our support already contact you and help you settle it:)

【Japan Sim Card ·8 Days】❤ NEW ❤ Unlimited 4G/LTE data (Package B) ❤ 4G LTE +  Unlimited data  (Package A) ❤   +  Free SIM Card Adapter   for Japan travelers
【Japan Sim Card ·8 Days】❤ NEW ❤ Unlimited 4G/LTE data (Package B) ❤ 4G LTE + Unlimited data (Package A) ❤ + Free SIM Card Adapter for Japan travelers
Item Q&A
  • Question : Courier/Shipping costsJan 16, 2017

    Hi Vivan
    Somehow or rather I unintentionally ordered the sim card through the global website, rather than the Q0010 sg website and was just concerned that international shipping charges will be incurred. Believe you are also based in sg hence only local delivery charges will be incurred rather than international shipping charges. However, if my understanding is incorrect wondering if the order can be cancelled & refunded.
    Thank you

    Answer : [Re] Courier/Shipping costs

    Dear customer,

    Sure. You can cancel this order, we will process it :)

    Question : [Re] Courier/Shipping costs

    Hi Vivian
    But are u based in sg ? If so will leave the order

    Answer : [Re] Courier/Shipping costs

    Dear customer,

    Yes, we are singapore local seller, already ship out your order, you may get it tomorrow;)