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Item code : 541565272 COPY URL
Xiaomi Yeelight RGB LED Smart Bulb (Color)E27 9W 600 Lumens  Light Smart PhoneRemote Control
7 items sold
12600

XiaomiXiaomi Yeelight RGB LED Smart Bulb (Color)E27 9W 600 Lumens Light Smart PhoneRemote Control


Customer who recommended this item
112
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Notes on multiple purchases Qoo10 customer center Oct 31, 2018
Notes on purchase Qoo10 customer center May 10, 2018
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Customer Review (101)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 19, 2018 seh*** (KR KR)
Highly Recommend Nov 30, 2018 cbr*** (KR KR)
Highly Recommend Nov 26, 2018 jeo*** (KR KR)
Highly Recommend Nov 22, 2018 mis*** (KR KR)
Highly Recommend Nov 21, 2018 inh*** (KR KR)
Highly Recommend Nov 13, 2018 ang*** (KR KR)
Highly Recommend Nov 12, 2018 int*** (KR KR)
Highly Recommend Nov 05, 2018 fun*** (KR KR)
Highly Recommend Oct 28, 2018 cok*** (KR KR)
Highly Recommend Oct 26, 2018 min*** (KR KR)
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(38)

Status
Question & Answer
  • Notice

    Notes on multiple purchases

    Two or more pieces will be shipped one at a time, and can be shipped sequentially every 2-5 days.
    Qoo10 customer center
  • Notice

    Notes on purchase

    Name of the Korean name when ordering the product. Please enter your address and personal clearance code.
    Qoo10 customer center
  • Answered
    Question
    South Korea hjs******* 2018-11-11
    Answer
    Hello ~ you own.
    In this case, take the problem product video and leave it here ~ Do not exceed 30M file capacity.
    We will check it myself and we will process it as soon as possible ~ ^^
    Trustech 2018-11-12
    Question
    I've added it to my home page, but it keeps loading from there and it can not be added.
    Answer
    Please check your Wi-Fi status well and install the app again.
    Question
    I connected the server from China to China. The problem is that I have already linked Xiaomi robotic vacuum cleaner, but if I set it as a Chinese server, I can not use it. When choosing a Philips light bulb, I did not have any such description, so I chose mix color bulb if I chose it. Can you return the Philips bulb and exchange it with the mix color bulb? I pay for the difference.
    Answer
    There is an image on the product image of the option line. ㅠㅠ You seem to have mistaken it. If you open the product, it will be difficult to exchange.
    Question
    No, if it's another product ...
    Xiaomi LED Smart Bulb / Yeelight LED Smart Bulb / Energy Saving Bulb / WiFi Bulb / Remote Control Bulb / 11 years life
    I do not think it's too much to put the Philips bulb price up on a special price.
    It is not possible to connect with Korean server because it is domestic in China.
    I do not understand why the prices are not on the Philips stand without mentioning the Philips products in the product description below.

    Question
    If I knew that, I would have ordered the mix color bulb as well, but it was a long-awaited product.
    Answer
    This product has 2 visions, one on the Philips side. I am sorry, but if you make a mistake, it will be difficult to exchange.
    We apologize for the inconvenience.
  • Answered
    Question
    South Korea son******* 2018-10-27
    Answer
    Hello ~ you own.
    Thank you for your inquiry ~
    I do not know the name of the size.
    Thank you.
    Trustech 2018-10-29
  • Answered
    Question
    South Korea rld******* 2018-10-22
    Answer
    Private Enquiry
    Trustech 2018-10-23
  • Answered
    Question
    South Korea rld******* 2018-10-22
    Answer
    Private Enquiry
    Trustech 2018-10-22
  • Answered
    Question
    South Korea csw******* 2018-10-20
    Answer
    Hello ~ you own.
    Thank you for your inquiry ~
    This product does not work with the Google app.
    Thank you.
    Trustech 2018-10-21
    Question
    Xiao Mei Rite products look at youtube or other people's videos
    You can also do voice control with Google Home or Google Home Mini. Is this not possible?
    Question
    Xiao Mei Rite products look at youtube or other people's videos
    You can also do voice control with Google Home or Google Home Mini. Is this not possible?
    Answer
    This product is not compatible with Google in China because ㅠ ㅠ I do not know if we can work in Korea.
    Thank you.
  • Answered
    Question
    South Korea sim******* 2018-10-10
    Answer
    Hello ~ you own.
    Thank you for your inquiry ~
    This product is available in Korea. Do not worry.
    Thank you.
    Trustech 2018-10-10
  • Answered
    Question
    South Korea rac******* 2018-10-05
    Question
    Someone else reported it and solved it.
    Answer
    Hello ~ you own.
    Sorry for the late reply due to the holidays.
    Thank you.
    Trustech 2018-10-08
  • Answered
    Question
    South Korea woo******* 2018-07-05
    Answer



    Hello ~ Customer ^^
    This product must be sent to our ASA China Center and be inspected. We will send you a new product immediately after confirming it is a non-artificial initial defect.

    However, here are some things to keep in mind.

    We are an overseas agent, so we support free AS only for the initial malfunction (within 72 hours after receipt). If you exceed the time limit, you will be responsible for shipping charges and customs duties due to return. We will pay for shipping the new product again.
    Thank you for your understanding.
    If you agree, I will show you the address of China AS !! ~
    Trustech 2018-07-05
    Question
    Thank you for your AS address.
    Answer
    Hello ~ you own.
    Thank you for your inquiry ~
    Leave your order number and email address here ^^
    AS address information will be sent out !! ~
    Question
    I ordered about 30 smart bulbs here.
    I got a bad one. I was also annoyed by sending an as well, so I tried to cross it, but one more defect came out.
    I will send two as.

    We divide the number 30 times, put the order, and leave one of them.
    78366524 The email address is woolarla@naver.com.
    Answer
    Hello ~ you own.
    Thank you for your inquiry ~
    Is that order number 78366524 correct? We could not find the corresponding order on our side. Please check again.
    Thank you.
    Question
    The number above is the shopping cart number.

    122497447

    122397904
    is.
    Answer
    Hello ~ you own.
    Thank you for your inquiry ~
    We have already sent you the appropriate Chinese return address.
    Please check it well.
    Thank you.
    Question
    How much is shipping and customs duty? Do you count one?
    You can not see the shipping and customs when you send the courier?
    Answer
    Hello ~ you own.
    Thank you for your inquiry ~
    You will need to contact your local courier for shipping costs to China. Customs is an extractive inspection method. If you win, the tax is 20% ~ 30% of the product price. Charges are not supported for international shipments. as is free of cost.
    Thank you ^ ^
    Question
    I sent it today.

    Courier shipping ..... 25,000 won came out. I thought it would cost a few thousand won.

    One new product is about 20,000 won, and the return shipping cost is 25,000 won.

    Why do I have to pay more than 25,000 won for bad products?

    Only about 30 smart bulbs purchased from them will be enough to get rid of the defective return shipping cost.
    Answer
    Hello ~ you own.
    We apologize for the inconvenience.

    We are an overseas agent, so we support free AS only for the initial malfunction (within 72 hours after receipt). If you exceed the time limit, you will be responsible for shipping charges and customs duties due to return.
    Please understand this.
    Question
    When can I get a new product? Two weeks have passed.
    Answer
    Hello, customer.
    We received the courier and sent it to Xiaomi. Now AS is inspected. It can be received for 1 ~ 2 weeks.
    Thank you.
    Question
    It's too late? Sent for a month.
    Answer
    Please describe the product problem again.
    Thank you.
    Question
    One flashes like the video above.

    One of them has been changed to purple color.
    Answer
    Yes sir.
    Question
    Sent over a month. Did you send it?
    Answer
    If you leave the address, we will send it back to you.
    Question
    Are you sending a bad product again?
    Please send it to the new product.

    It is a garden of 161-5 Monet in the sprout of Yeonji-dong, Jingu-gu, Busan.
    Answer
    This is not a problem with the product. I can not exchange it with as.
    Question
    why. when do you arrive??
    Answer
    I'm sorry, we can not ship because we do not know our addressee. If you leave it, we will ship it to you.
    Question
    Because I'm kidding.

    You're on the address.

    And if you do not know the addressee and the addressee,

    I have been waiting for more than two months now.

    Oh, it really pisses me off.
    Answer
    Sorry for the long wait. ㅠ
    Please leave shipping information and we will ship it quickly.
    Question
    It is a garden of 161-5 Monet's Garden in Jung-Ku, Yeonji-dong, Busan.
    Recipient Chung Ho Hyun. Contact 051 817 3777

    Send it right away.
    Answer
    Yes, I will. I'm sorry I'm late.
    Question
    The goods have been sent for over two months.
    Is it Jang Nachi? Really?

    I'll report it to the Consumer Protection Board.
    Answer
    I have already re-shipped it to you, but before the courier service can be delayed due to the Chinese national holidays, you can get it if you wait a little longer.
    Question
    What are you doing now ????

    With a flashing light bulb. You have sent two bulbs that have been turned into purple colors without modification. ???

    You let him wait three months and you just let him go.

    Are you kidding?

    Now, if you have two light bulbs and a return cost of 25,000 won, it is 63,000 won. Please refund.
    Question
    It's purple. I told you it would turn purple, but did you just send it out?
    Answer
    We do not have these symptoms when inspecting the items you send us. As long as I have verified it, I have no problem. We have also taken our video. We will send it to you every day if you need it. When we ship it to you, we have also paid for shipping and there is no reason for us to send you a problem product.
    Question
    How would you describe the video I sent? You saw the attachment? You keep seeing it blinking?

    The light bulb below also turns into purple on my own, although I did not set it up.

    As soon as I received the product again, I got symptoms. How do you judge as normal?

    Send video once

    woolarla@naver.com
    Answer
    We change to different colors and there are no strange things about the product. I inspect the as side and said that there is no problem. Have you used it in another place?
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How to Return/Exchange