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Item code : 642146558
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XiaomiSWDK / sprinkle mantle electric mop suction drag one machine wipe the ground robot home vacuum cleaner wireless

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  • Q-Price
    0원
  • Benefits
    0% Interest Instalment Plan
  • Shipping From
    China
    Shipping To
    South Korea
    Shipping RateOverseas

    CJ대한통운(大韩通运) - Free

  • Item Type
    ∙ 상품
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    • 샤오미SWDK물걸레청소기2세대 - Sold Out
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Customer who recommended this item
3
Customer Satisfaction Score
70%
  • Product 60%/100%
  • Price 100%/100%
  • Delivery 60%/100%
  • Service 60%/100%
Manufacturer/
Place of origin
china Condition New Product
Shipping From From Overseas (China)
help
After sales service Please contact seller or manufacturer service center.
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Customer Review (3)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 24, 2019 rhd*** (KR KR)
Highly Recommend May 22, 2019 hun*** (KR KR)
Not Recommend Jan 24, 2019 dak*** (KR KR)
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(6)

Status
Question & Answer
  • Answered
    Question
    South Korea min******* 2019-08-12
    Answer
    Hello, customer
    We apologize for the inconvenience.
    If possible, please attach the lamp status and the lamp status when you press the power button.
    We will guide you after confirmation.
    Thank you.
    Coberwu 2019-08-13
    Question
    The battery
    Question
    Operation
    Answer
    Hello, customer
    Sorry for the inconvenience.
    The battery you sent is attached to the handle.
    There is a battery in the handle
    Please replace this battery with new one. Even if a battery is new as a consumable item, there is no power supply.
    Push the screw on the back of the power button and replace the battery.
    Please note.
    Thank you.
  • Answered
    Question
    South Korea heo******* 2019-07-27
    Answer
    Hello, customer
    I checked with the part shipping team you inquired.
    Your order will be shipped within 1-2 business days.
    It takes 6-7 days after shipment because it takes some time because of overseas fastball.
    Detailed logistics information can be confirmed after goods clearance.
    Please note this part
    Thank you
    Coberwu 2019-07-27
    Question
    Mechanical response, when will delivery be?
    Answer
    Due to delayed shipment from the factory,
    I will send it out on Friday.
    Please note and acknowledge this part.
    I will apologize to the delay in sending the delay once again.
  • Answered
    Question
    South Korea car******* 2019-07-26
    Answer
    Hello, customer
    I checked with the part shipping team you inquired.
    Your order will be shipped today.
    It takes 6-7 days after shipment because it takes some time because of overseas fastball.
    Detailed logistics information can be confirmed after goods clearance.
    Please note this part
    Thank you
    Coberwu 2019-07-26
  • Answered
    Question
    South Korea jan******* 2019-02-28
    Answer
    Hello, customer
    I have verified your inquiry
    When using a product, it should operate with a rag
    If it works separately, it will not function as a vacuum cleaner.
    Thank you
    Coberwu 2019-03-01
  • Answered
    Question
    South Korea cnk******* 2019-02-13
    Answer
    Hello, customer
    Sorry, but we do not handle domestic shipping separately for our overseas fastball
    Thank you
    Coberwu 2019-02-13
  • Answered
    Question
    South Korea dak******* 2019-01-19
    Answer
    Hello, customer
    We apologize for any inconvenience.
    Corresponding problem part video format Please send us by e-mail (ruimei104@outlook.com) and we will confirm it by e-mail. Mail (We recommend you to use Naver Mail.)
    Thank you.
    Coberwu 2019-01-19
    Question
    I sent a video file to nepmail
    Answer
    Yourself
    We will check your e-mail and let you e-mail us again.
    Thank you.
    Have a good weekend time
    Question
    I'm afraid I'll miss the refund period.
    Answer
    Hello, customer
    I sent the mail.
    Thank you.
    Question
    Mail did not arrive ... dakrdong@gmail.com Did you send it here?
    Answer
    Hello, customer
    Please send me the problem video mp4 format.
    You can not play because the current format is wrong.
    You can send it here.
    Please note this part.
    Thank you.
    Question
    We will send it back to MP4
    Answer
    Hello, customer
    First, I apologize for the inconvenience.
    We will contact you again after confirming your request.
    Thank you

    Hello, customer
    This is a charger problem.
    I will send the charger back to you on Sunday.
    Please note this part
    Thank you
    (Jan 25, 2019 21:00)
    Question
    Why the power of the main body is suddenly not charged if the charger problem. This is not a charger, but a problem with the console. Why did not you say that after a week has passed? If you do not inform us of your refund by our next reply, we will contact you directly on page Q10 to find out how to refund.
    Answer
    Hello, customer
    I'm very sorry for the inconvenience.
    The answer is late because of the holiday
    Please contact us immediately.
    Please note and acknowledge this part.
    Thank you
    Question
    If you have proof, send me an invoice number.
    I have not arrived yet.
    For reference, we are requesting a refund on page Q10,
    If you do not refund from Q10, I will complain to the Korea Consumer Agency.
    Answer
    Hello, customer
    I'm very sorry for the inconvenience.
    Due to the Lunar New Year holidays, work was a lot slower.
    If possible, unplug the power cable and watch the status lights on the unit when operating the unit.
    You can send it to us immediately
    I'm sorry to bother you.
    Question
    It does not turn on the power even when the electricity is not turned on.
    Answer
    Hello, customer
    I'm very sorry for the inconvenience.
    I can not confirm with the factory because of the holiday.
    Tomorrow, I will respond immediately after confirmation and take action
    Thank you very much for this part.
    Thank you


    Hello, customer
    I'm very sorry for the inconvenience.
    If possible, please confirm your order number
    If you have any inquiries within 7 days of receipt, exchange and refund is possible.
    Please note and acknowledge this part.
    Thank you
    (Feb 28, 2019 15:53)
    Question
    Order number: 126566196
    I received my inquiry on January 12th, my first inquiry was on the 19th, only on the seventh day.
    Answer
    Hello, customer
    First, I apologize for the inconvenience.
    I have verified your inquiry
    Our products can be exchanged after collection
    Please return the original invoice number to the address below and return it to the invoice number.
    We will send out the item immediately after confirming our invoice number
    Please note and acknowledge this part.
    Thank you
    Return address:
    Address: 201, Doksan-dong, 149 road 10-1, Siheung-dong, Geumcheon-gu, Seoul
    Recipient: Win Fame
    Contact: 010 2249 4999



    Question
    I sent it yesterday (March 7th).
    Hanjin Courier: 3041 5008 7555
    Answer
    Your guest
    We apologize for any inconvenience
    It can be resent immediately after receipt of the return receipt
    Thank you ^ ^
    Question
    Oh, please give me a ... or a refund ... 2 months have passed
    Answer
    Hello, customer
    We apologize for any inconvenience
    We'll process your refund today.
    Thank you
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Policy & Notice
How to Return/Exchange