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Roborock Robot Vacuum Cleaner 2 Smart Cleaning Integration Auto Recharge Ultra Suction
546000

XiaomiRoborock Robot Vacuum Cleaner 2 Smart Cleaning Integration Auto Recharge Ultra Suction

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Customer who recommended this item
151 (Based on 155 reviews)
Customer Satisfaction Score
90%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 70%/100%
  • Service 90%/100%

Notice

Subject Register Date
Notes on purchase Qoo10 customer center 2018-05-10
Manufacturer/
Place of origin
xiaomi / 中国 Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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Photo Review (37)

Customer Review (155)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 15, 2018 kil*** (KR KR)
Highly Recommend Apr 15, 2018 k50*** (KR KR)
Recommend Apr 11, 2018 sim*** (KR KR)
Highly Recommend Apr 11, 2018 yd9*** (KR KR)
Highly Recommend May 23, 2018 jac*** (KR KR)
Highly Recommend May 19, 2018 rkd*** (KR KR)
Highly Recommend May 12, 2018 who*** (KR KR)
Highly Recommend May 11, 2018 tom*** (KR KR)
Highly Recommend May 11, 2018 iam*** (KR KR)
Highly Recommend May 08, 2018 011*** (KR KR)
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(276)

Status
Question & Answer
Date
Member
Notice
Qoo10 customer center

Name of the Korean name when ordering the product. Please enter your address and personal clearance code.

Answered
2018-05-18
nos*******
User

On April 24th, two virtual walls among the robot cleaners ordered
Not yet.
Please inform the invoice number

KR South Korea
User

Hello, customer.
We apologize for any inconvenience.
The delivery team has confirmed that it has not yet been shipped due to insufficient inventory.
I will send it again tomorrow.
I apologize once again for the inconvenience.
Delivery takes about 5-6 days.

Answered
2018-05-16
sid*******
User

I've written 2 times regarding virtual wall shipments. I was not able to deliver it because it was shipped, and I received the invoice number because I contacted you again this Sunday. However, Hanjin Express says it is an unregistered invoice number. It is said that the goods have not come over from the business side. The date I ordered was April 23rd. If you can not send this week, just cancel it.

KR South Korea
User

Hello, customer.
We apologize for any inconvenience.
The goods were shipped yesterday.
I will attach the photograph of the clearance information at present.
I apologize once again for late shipments.
The invoice number is 412757875784 Hanjin Courier.

Answered
2018-05-11
alw*******
User

I contacted you last week, but there is still no virtual wall.
When can I get it?

KR South Korea
User

Hello, customer.
Virtual wall We will attach photo of current shipping situation.
If it is normal, you will be able to receive it today.
Please confirm.
Thank you.

Answered
2018-05-10
sho*******
User

I have not received the virtual wall yet.
When are you coming

KR South Korea
User

We apologize for any inconvenience.
The virtual wall will be sent again tomorrow.

Answered
2018-05-10
shy*******
User

The virtual wall was missing and I left the door, but it arrived in 5 ~ 6 days .. I have not been there since 10 days .. I have to wait for it!
There is no inconvenience to use the vacuum cleaner because there is no virtual wall !! Please process it soon!

KR South Korea
User

Hello, customer.
I will attach the current customs clearance picture.
Please confirm.
Thank you.

User

I sent you a virtual wall, I stopped at 11th and it is not working anymore!
I do not know what's going on.
Where can I contact the invoice number?

User

Hello, customer.
The invoice number is Hanjin Courier 412757968792.
Current customs information will be attached with photo
Please confirm.
Thank you.

Answered
2018-05-09
woo*******
User

I ordered it about a month ago.
The vacuum cleaner came and the virtual wall did not come.

So on April 13th, only the virtual wall has requested a refund.
You replied that you gave a refund.

There's no refund yet.

How do I check my refund?

KR South Korea
User

Hello, customer.
We have already issued a refund for the virtual wall value.
Please check your Q-Money in Q's wallet.
Cue money can also be turned into cash.
Please confirm.

Answered
2018-05-08
hwa*******
User

Good morning

4/30 I made a virtual wall request but it has not been shipped yet.
Please check logistics. (Where is it now?)

Thank you.

KR South Korea
User

Hello, customer.
The virtual wall has now been reported for export.
You can receive it within 1-2 days.
Thank you.

Answered
2018-05-08
doc*******
User

KR my contact

I have not come up with a virtual wall. I guess it should not be a notice.

It's a gift.

The address to receive the virtual wall should be the address to receive the gift.

Please send

113, 103, 202, Woochang-dong Buk-gu, Pohang City
Shipping Contact 01037445367

KR South Korea
User

Hello, customer.
We will send it to the address you provided.
We apologize for any inconvenience.

Phone number
+1-?) 021-?) 1234-?)
Email
2248133868@qq.com
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