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Item code : 624729070
412050

MIJIAXiaomi Mijia Roborock Robot Vacuum Cleaner 2 S50 Auto Area Cleaning Suction 2in1 Sweeping Mopping

  • Retail Price
    534,380원
    Q-Price
    412,050원
  • Benefits
    0% Interest Instalment Plan
  • Shipping From
    China
    Shipping To
    Taiwan
    Shipping RateOverseas

    ACS - Free

  • Item Qty Limit
    1Qty (per a purchase)
  • Item Type
    ∙ type

  • Currently unavailable

Customer who recommended this item
84
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
Manufacturer/
Place of origin
中国 Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (68)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 01, 2018 ivy*** (TW TW)
Highly Recommend Nov 01, 2018 fra*** (TW TW)
Highly Recommend Aug 06, 2019 g96*** (TW TW)
Highly Recommend Aug 04, 2019 lyn*** (TW TW)
Highly Recommend Jul 18, 2019 pf7*** (TW TW)
Highly Recommend Jul 13, 2019 gn4*** (TW TW)
Recommend Jul 09, 2019 pri*** (TW TW)
Highly Recommend Jul 07, 2019 ope*** (TW TW)
Highly Recommend Jun 09, 2019 ari*** (TW TW)
Highly Recommend May 28, 2019 eas*** (TW TW)
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(128)

Status
Question & Answer
  • Answered
    Question
    Taiwan che******* 2019-09-17
    Answer
    your good friend,
    I am very sorry about this issue.
    Can you take a video to prove this? I will send the video to Xiaomi's official engineers for more help.
    Please send the video to 834078649@qq.com and write the order number in the email. Please send the video as a direct attachment. In China, due to the Chinese firewall, we are unable to link to foreign websites.
    Thank you for your help.
    Xiaomi Digital 2019-09-20
  • Answered
    Question
    Taiwan ********** 2019-08-27
    Answer
    Private Enquiry
    Xiaomi Digital 2019-08-28
  • Answered
    Question
    Taiwan ari******* 2019-08-27
    Answer
    Hello. Did not receive your attachment, so that the video can be sent to https://wetransfer.com/, you can send us a link after uploading the video, as for text or photo trouble you still send to our mailbox.
    Xiaomi Digital 2019-08-27
    Question
    Hello seller..
    To send it to your mailbox, the link is also.
    Answer
    Ok, here's a reissue for you, and you will be notified when you reissue it.
    Question
    Hello seller. The laser laser head mount also has calibration problems, so I will send the millet to you, and send it to the original factory and correct it before sending it back to me.
    Answer
    Hello, in this case, you probably need to bear the freight back and forth,
    Question
    Then, what is the return shipping cost for the shipping company you are cooperating with?
    Which shipping company is it?
    Answer
    Hello, our distribution company is acs logistics, the freight standard is 26 per kilogram, and the remote area is charged 35 Hong Kong dollars.
    Question
    Hello seller, I decided to send it to you for repair,
    1. How long does it take to go back and forth with the repair?
    2. When do you expect the delivery company to take it away (must give me time to pack it)?
    3. Is the freight I remit to you, or is the distribution company paying directly when receiving the goods, or is there any other way to pay?
    4. How much do I actually give you in Taiwan dollars?
    Thank you for your reply
    Question
    The seller is sorry that I still have a few questions to ask:
    1. I just need to pay the freight, the laser head is responsible for your side, right?
    2. Does the laser head need to be corrected? Or can you use it directly without having to install it?
    Answer
    Hello, repair is only you need to bear the freight, the maintenance fee is definitely responsible for our side, you do not have to worry. The freight should be charged directly by the courier company. The specific charges are not very clear here. It is decided according to the courier company. (If you are sure to return to repair, please inform us, the specific should be picked up on Monday, the weekend logistics company does not pick up, the round-trip maintenance cycle should be two to three weeks or so), if the laser laser head is properly installed, it should be already Calibrated.
    Question
    Thank you for your seller. If you have already calibrated, please send me the laser head of the laser. I can install it here.
    If I have installed it here, I have a problem with the operation and I will send it to you to help me confirm it. Is it feasible?
    Thank you.
    Answer
    Ok. Is it OK to reissue the laser head?
    Question
    Hello seller, yes, make sure to add laser laser head to me, the mailing address and the recipient with the same order number 128103211
    thank you
    Answer
    Ok
    Question
    Hello seller, please let me know if I have a shipment, thank you
    Answer
    Hello, I am very sorry, because we have no stock of laser heads, we have been picking up with the manufacturers, but we make sure that we can reissue you this week. Can you see it? I always wanted to talk to you before, but the platform does not allow the bulletin board to send a letter, so I didn't tell you in time, I am sorry.
    Question
    No Kansai, remember to inform you when you ship, thank you for your patience. Or send me a GMAIL mailbox to notify me, thank you
    Answer
    Hello, sorry, this week is definitely not sent. We have found that the model of the purchase is wrong. We need to re-purchase here. It is estimated that we will wait for a while. I am sorry.
    Question
    Ok, it’s troublesome.
    Answer
    Well, I’m sorry to keep you waiting.
    Question
    No Kansai, remember to send a message when you ship, thank you
    Question
    The seller asks, when is it expected to be sent out?
    Answer
    Hello, sorry, haven't arrived yet, have trouble waiting patiently.
    Question
    The seller has been determined to send the laser head from 8/29. It has been 20 days since I started. The original patience has not been patient. Please reply me to confirm the date sent.
    I also bought 2 with you. I wanted to buy one more from you, but now I need to think about it.
    Answer
    Hello, I am sorry that we have to close the store, so there are many delays, we do not want to, here next week should be able to give you a replacement laser head, I hope you can understand.
    Question
    Hello seller, I only hope that I can send the laser head to me as soon as possible, so that my home sweeping robot can resume work as soon as possible.
    Trouble giving me the exact date of shipment? Don't let me wait in the foreseeable future. Wait until the people are going crazy, thank you.
    Answer
    Hello. Sorry to keep you waiting, we have not shown inventory on this side, but according to the exchange of people in the warehouse, but has not released the inventory, it is expected that there will be no problem in the next week, please wait patiently.
    Question
    Hello seller, do you mean 9/23 (a) ~ 9/27 (five) will be sent during this period? Because you will come close to your October long vacation, please feel free to remind you. Please be sure to let me know if you know the time of sending.
    Answer
    Hello, if it is normal, this week should be able to be issued. If we are in October, there is no holiday in Hong Kong. I am starting a holiday on the 27th. If you do not reply in time, please be patient.
    Question
    Ok, no more trouble.
    Answer
    Hello, I am sorry, this week is not able to send out, the laser head arrives indeed, but it is the 2b channel department. If I send it to you, I need to take the 2c channel. The operation here is negotiating to see if I can I have to change it, but it’s a bit of time to go. I know that it will take you so long, it’s really sinful, but things are going to happen, I’m particularly reluctant, I hope you can understand, please believe us for the last time, If available, We will immediately reissue
    Question
    I don't understand the 2b channel and the 2c channel that you said?
    But really trouble, please get the goods as soon as possible, because it has been a long time, and you have to close the store, it is not the way to drag down.
    Answer
    Sorry, we have been in the store for half a month, but we really insisted on being responsible for dealing with the after-sales problem. I also want to solve the problem as soon as possible, but because of the force majeure, we are really sad, please Rest assured, we will certainly deal with it. If we don’t handle it, we really don’t return the news directly. Please be patient.
    Question
    Hello... I believe that you will handle it for me, it will bother you.
    Please feel free to reply to me if you have any new information. thank you
    Question
    Hello, is there any new news?.......has been waiting for your good news....
    Answer
    Sorry, I will reissue you today, I will only borrow the goods on Saturday.
    Question
    Thank you, or give you another information. Consignee: Zheng Rongjie Address: 17th Floor, No. 993, Section 4, Wenxin Road, Beibei District, Taichung City Tel: 0920504885
    Answer
    The waybill number 1008505223, the logistics message will be updated within two days, hard work, your patience is waiting
    Question
    Thank you, and look forward to receiving it soon.
    Question
    Hello seller, today I received the laser head, and tested it normally, thank you for your help, thank you
    Answer
    This is really great, I wish you a happy life!
  • Answered
    Question
    Taiwan ari******* 2019-08-25
    Answer
    Hello, please send us the video and the reply of the original Xiaomi technicians to us. We will do some verification. The email address is 834078649@qq.com. We will do a good job of verifying it. Please help you solve the problem as soon as possible.
    Xiaomi Digital 2019-08-26
  • Answered
    Question
    Taiwan Sta******* 2019-07-31
    Answer
    Hello, shelf life is half a year.
    Xiaomi Digital 2019-07-31
    Question
    May I ask if the half-year warranty is broken? Will you take it away or send it back to the mainland?
    Answer
    Hello, it is sent to Hong Kong, can be collected at home or mailed by yourself, but the freight needs to be borne by the buyer, and the repair is free.
  • Answered
    Question
    Taiwan joj******* 2019-07-23
    Answer
    Private Enquiry
    Xiaomi Digital 2019-07-23
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    Taiwan joj******* 2019-07-23
    Answer
    Private Enquiry
    Xiaomi Digital 2019-07-23
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    Taiwan joj******* 2019-07-23
    Answer
    Private Enquiry
    Xiaomi Digital 2019-07-23
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