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Item code : 649134160
180000

CHUWI Hi9 Pro Android 8.0 4G LTE Tablet PC MT6797 X20 Deca Core 3GB + 32GB 8.4 2560 *1600 GPS


Customer who recommended this item
4
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Notes on multiple purchases Qoo10 customer center Oct 31, 2018
Notes on purchase Qoo10 customer center May 10, 2018
Manufacturer/
Place of origin
中国 Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(2)

Status
Question & Answer
  • Notice

    Notes on multiple purchases

    Two or more pieces will be shipped one at a time, and can be shipped sequentially every 2-5 days.
    Qoo10 customer center
  • Notice

    Notes on purchase

    Name of the Korean name when ordering the product. Please enter your address and personal clearance code.
    Qoo10 customer center
  • Answered
    Question
    South Korea nul******* 2019-03-26
    Answer
    Hello ~ you own.
    Well received inquiry ~
    In this case, take the problem product video and leave it here ~ Do not exceed 30M file capacity.
    We'll check it out and we will process it as soon as possible ~ ^^
    Trustech 2019-03-27
    Question
    This is the video you requested.
    It was shot in the initialized state.
    Answer
    Thank you for the video you sent me.
    We will reply quickly after confirmation from our side.
    Thank you.
    Question
    Four days have passed since I sent you a picture.
    How is the progress going?
    Answer
    Hello, I'm checking.
    My reply is delayed while waiting for an answer from my client.
    Thank you for your patience.
    Question
    We received your product on March 25 and contacted you on 26th that there was a problem.
    Today is the 16th day of the inquiry, the 15th day of the video.

    How long do you have to wait?
    Question
    I have people who have the same symptoms abroad.
    No one has solved it.
    There is no solution for the XDA forum or official community.

    I can not see any more of what I can do.
    Take a look at the solution.
    Please refund or decide.
    Answer
    I am really sorry for your late reply.
    If you return the product to a lower price,
    I will send you a new shipment from the subcircuit.
    Thank you.
    Question
    A little late, but thanks for the answer.
    First of all, I asked for a refund, can not I refund?

    And the return address is in China,
    Do not you have domestic delivery?
    I do not know Chinese and it is difficult to write an address.
    Answer
    Please return your product to the Korean warehouse.
    After receiving the product, I will process the refund from the side.
    I would like to thank you for returning your product after Friday. First of all, we will send you the return address.
    Return address -
    Company: DMK International
    Address: 471 Ongak Road, Oncheon Stream, Dongrae-gu, Busan, Korea (2nd floor, Sungshin Building)
    Phone: 82-51-525-8279
    Fax: 82-51-522-8278
    Postal Code: 47900
    Recipient:

    Thought:
    1. Please use the Korean post office.
    2. Please send a picture of the waybill after sending it.
    3. Please send the product with all parts (including packing box).
    4. When returning by exchange If it is not an initial defect of the product and it is an artificial malfunction, you should bear all the cost due to A / S.
    Thank you.

    Question
    Thank you for answer.
    At the time of purchase, the boxes and packing materials remain intact.
    I will pack it in its original condition and send it out on Friday.

    I am glad to be treated well.
    I have to wait another week.
    Answer
    I am really sorry for your inconvenience.
    I can not confirm the receipt even if I send the goods by the present warehouse vacation. I would appreciate if you send it after waiting a little longer.
    Question
    I just shipped it.
    We will attach the receipt you requested.
    Please flourish your business.
    Answer
    Thank you for your invoice number.
    After receiving the product, I will process it quickly.
    Thank you.
  • Answered
    Question
    South Korea ppe******* 2019-03-19
    Answer
    Hello, customer.
    Well received inquiry ~
    Detailed product information can be clearly seen on the product page. Please check your own ^^
    Thank you.
    Trustech 2019-03-20
Ask Question
Policy & Notice
How to Return/Exchange