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Item code : 517691736
Biotherm Homme  Aquapower Oligo-Thermal Care Dynamic Hydration 2.53oz 75ml
11 items sold
39700

BIOTHERM HOMMEBiotherm Homme Aquapower Oligo-Thermal Care Dynamic Hydration 2.53oz 75ml


Customer who recommended this item
170
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 80%/100%
  • Service 90%/100%

Notice

Subject Register Date
100% Guarantee Authentic and Brand New Products Seller Jan 27, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Hong Kong)
help
Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (163)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 21, 2018 shc*** (US US)
Highly Recommend Dec 07, 2018 roc*** (US US)
Highly Recommend Jan 25, 2018 chu*** (KR KR)
Highly Recommend May 25, 2019 sol*** (KR KR)
Highly Recommend May 22, 2019 tig*** (KR KR)
Highly Recommend May 01, 2019 kui*** (KR KR)
Highly Recommend Apr 29, 2019 mas*** (KR KR)
Highly Recommend Apr 24, 2019 pob*** (KR KR)
Highly Recommend Apr 14, 2019 jha*** (KR KR)
Highly Recommend Apr 01, 2019 lcj*** (KR KR)
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(14)

Status
Question & Answer
  • Notice

    100% Guarantee Authentic and Brand New Products

    100% Guarantee Authentic & Brand New Products
    COSME-DE.COM
  • Answered
    Question
    South Korea unb******* 2019-03-12
    Answer
    Dear Valued Customers,

    Thank you for visiting our store.

    I can not tell you the production date because I can not be sure of the product placement. The expiry date for this item is October 2020.

    Please feel free to contact us with any further questions.

    We look forward to seeing you again in the future.

    thank you.

    Dear,
    COSME-DE.COM
    COSME-DE.COM 2019-03-13
  • Answered
    Question
    South Korea dar******* 2019-03-01
    Answer
    Private Enquiry
    COSME-DE.COM 2019-03-04
  • Answered
    Question
    South Korea koo******* 2019-02-22
    Answer
    Dear Valued Customers,

    Thank you for your message.

    We are pleased to inform you that the product will remain active for the next 11 months that have not yet expired.

    To return the item and receive a refund, please return the item to the address below. We politely ask you to include a delivery note with your return to our records.

    CS Team, Global Marketing Dept.,
    12 / F Yau Lee Center,
    45 Hoi Yuen Road,
    Kwun Tong, Kowloon,
    Hong Kong

    Please let us know by mailing the tracking number of the parcel returned. I will refund you a return parcel. However, we will not bear the cost of return shipping.

    If you have any questions, please feel free to contact us.

    thank you.


    Dear,
    COSME-DE.COM
    COSME-DE.COM 2019-02-25
  • Answered
    Question
    South Korea Pni******* 2019-01-12
    Answer
    Dear customers,

    Thank you again for your message.

    According to our tracking information, your order will already be issued on January 9, 2019.

    Order status can be found at https://www.epost.go.kr/main.retrieveMainPage.comm.

    Is it possible that your family has received your parcel?

    If not, can you check with your local post office? Please provide the tracking number to the post office.

    If you have any questions, please do not hesitate to contact us.

    Thank you for your understanding.



    Dear,
    COSME-DE.COM
    COSME-DE.COM 2019-01-14
  • Answered
    Question
    South Korea Pni******* 2019-01-10
    Answer
    Dear Valuable Customers,

    Thank you for taking the time to write to us.

    According to tracking information, your order was received on Wednesday, January 9th by shipment.



    If not, would you confirm it to the local post office, GURI? Please provide tracking number, LP017782417HK, to the post office.

    If you have any questions, please do not hesitate to contact us.

    Thank you for your understanding.

    Dear,
    COSME-DE.COM
    COSME-DE.COM 2019-01-11
    Question
    Death that does not come
    Question
    It does not f
    Answer
    Dear customers,

    Thank you again for your message.

    According to the tracking information, your order will already be issued on January 9, 2010.

    Order status can be found at https://www.epost.go.kr/main.retrieveMainPage.comm.

    Is it possible that your family has received your parcel?

    If not, can you check with your local post office? Please provide the tracking number to the post office.

    If you have any questions, please do not hesitate to contact us.

    Thank you for your understanding.



    Dear,
    COSME-DE.COM
  • Answered
    Question
    South Korea lml******* 2019-01-03
    Answer
    Dear valued customer,

    Thank you for taking your time to write to us.

    According to the tracking information, your order was delivered on 2-Jan , received by 수*함 배달.


    If it is not the case, may you please check with your local post office , SEOINCHEON ? Please provide the post office with the tracking number, LP017542592HK .

    Please do not hesitate to contact us if you have further inquiries.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM
    COSME-DE.COM 2019-01-03
  • Answered
    Question
    South Korea iam******* 2018-12-06
    Answer
    Dear valued customer,



    Thank you for your message!



    According to post office information, the order was dispatched on 26/11. Please kindly note that the estimated international delivery time is 5-8 business days after the parcel dispatched. The expected delivery date is 7/12. This is a suggested date, it may vary during peak seasons like Christmas and New Year.



    You may track your order at https://www.hongkongpost.hk/en/mail_tracking/

    LP016668849HK





    26-11-2018 20:52 HONG KONG Handed over to carrier / Left for destination




    Thank you for your supporting!



    Should you have further queries, please do not hesitate to contact us again.



    Best regards,
    COSME-DE.COM



    Be the Beautiful One

    Dear Valuable Customers,
    Thank you for your message!
    According to post office information, the order was dispatched on 26/11. Estimated international delivery time after parcel delivery is 5-8 business days (excluding weekends and holidays). The expected delivery date is 7/12. This is the date of the offer and may vary during high season, such as Christmas and New Year.

    You can track your order at https://www.hongkongpost.hk/en/mail_tracking/.
    LP016668849HK


    26-11-2018 20:52 Hong Kong carrier / destination left

    Thank you for your cooperation.


    If you have any further questions, please do not hesitate to contact us.



    Dear,
    COSME-DE.COM



    Be a beautiful person.
    (Dec 06, 2018 16:04)
    COSME-DE.COM 2018-12-06
  • Answered
    Question
    South Korea jeu******* 2018-11-28
    Question
    I have checked .

    OK. I received. Thank you
    Answer
    Dear Customer,

    Thank you for your reply.

    We are glad to hear that you have received the order.

    Pease feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE.COM
    COSME-DE.COM 2018-11-29
Ask Question
Phone number
+852--3557-6150
Email
edma_lam@cosme-de.net
Address
Hong Kong Kowloon Kwun Tong Floor 12 Yau Lee Centre 45 Hoi Yuen Road
Policy & Notice
How to Return/Exchange