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MINISHOP RATE 80%
Item code : 612097103 COPY URL
From 2018, the latest Divea D18 wireless vacuum cleaner / coupon costs $ 75
41 items sold
79700

DIBEAFrom 2018, the latest Divea D18 wireless vacuum cleaner / coupon costs $ 75

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Customer who recommended this item
1079
Customer Satisfaction Score
85%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 70%/100%
  • Service 90%/100%

Notice

Subject Register Date
Notes on purchase Qoo10 customer center May 10, 2018
Manufacturer/
Place of origin
Dibea / 중국 Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Photo Review (162)

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Customer Review (1,033)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 14, 2018 aha*** (KR KR)
Highly Recommend Dec 11, 2018 ign*** (KR KR)
Highly Recommend Dec 04, 2018 vit*** (KR KR)
Highly Recommend Dec 01, 2018 yeh*** (KR KR)
Highly Recommend Nov 29, 2018 yeo*** (KR KR)
Highly Recommend Nov 25, 2018 sir*** (KR KR)
Highly Recommend Nov 23, 2018 neu*** (KR KR)
Recommend Nov 01, 2018 whi*** (KR KR)
Highly Recommend Oct 27, 2018 nad*** (KR KR)
Highly Recommend Oct 24, 2018 pup*** (KR KR)
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(987)

Status
Question & Answer
  • Notice

    Notes on purchase

    Name of the Korean name when ordering the product. Please enter your address and personal clearance code.
    Qoo10 customer center
  • Answered
    Question
    United States gil******* 2018-12-07
    Answer
    안녕하세요 고객님,
    11자리 전화 번호만 배송 가능합니다.
    감사합니다.
    BestForu 2018-12-07
  • Answered
    Question
    United States lbj******* 2018-12-05
    Answer
    Hello, customer,
    The goods have been cleared on the 3rd day. You can see this week. Please wait. if I made you uncomfortable, I'm sorry.
    Thank you.

    BestForu 2018-12-05
  • Unanswered
    Question
    South Korea doo******* 2019-02-17
  • Answered
    Question
    South Korea jsc******* 2019-02-16
    Answer
    Hello, customer,
    I will be leaving tomorrow.
    if I made you uncomfortable, I'm sorry.
    Thank you very much for your patience.

    BestForu 2019-02-16
  • Answered
    Question
    South Korea hya******* 2019-02-14
    Answer
    Hello, customer,
    Does the metal rod of the product, and the head brush, connect to the main body and do not take care of it? Thank you for your video. It is good if you send several. If you deliver a bad situation to the factory side, you should have a movie.
    if I made you uncomfortable, I'm sorry.
    Thank you.
    BestForu 2019-02-15
  • Answered
    Question
    South Korea hya******* 2019-02-13
    Answer
    Hello, customer
    I'll be happy to answer that question.
    We do not know the exact problem yet, so please check it first according to our instructions.
    1 Try the metal rod of the product, and the head brush with the body. Please check back or not.
    Please disassemble all 2 products and install again.
    3 Head Brush Please confirm the above indicator light.
    Also
    There is a possibility that the head brush does not go back to the inside of the brush and it gets clogged with foreign substances like hair.
    Thank you once again to check this case.
    You had a lot of trouble.
    I apologize for any inconvenience and appreciate your patience.
    If you reply, we will process it promptly.
    Thank you.
    BestForu 2019-02-13
  • Answered
    Question
    South Korea jae******* 2019-02-11
    Answer
    Hello, customer
    I'll be happy to answer that question.
    First of all, I would like to install one more video, so I will give you a video of installation of the product body first. (With video)
    Also check that the small metal in the dust bin protrudes well. (Photo attached)
    If you get a little metal, please let it come out.
    If the problem is not solved, we will contact you and we will process it.
    Please check.
    Thank you.
    BestForu 2019-02-11
  • Answered
    Question
    South Korea rio******* 2019-02-07
    Answer
    Hello, customer
    This issue has already been verified.
    If possible, please try to charge the other available replacement product with the charger of the product.
    I want to know whether the charger is malfunctioning or not.
    It is better to have an instrument that can measure the voltage output.
    Please check the charger voltage output and let us know the result and we will fix it immediately.
    Thank you.
    BestForu 2019-02-11
    Question
    I charge it with another vacuum cleaner and it will be charged.
    Question
    Order number is 125922303
    Question
    Hand grip charging is considered a problem
    Answer
    Hello, customer,
    If the charger is charged with another charger, it is defective. Please send us the photo on the charger.
    Thank you.
    Question
    I am not charging another charger but I come to charge the same model body and charge it, and the body that I have is not charged.
    Answer
    Yes sir. customer,
    Please send videos and photos. Videos and pictures are required to communicate poor quality to the factory. Thank you very much for your time.
    Thank you.
    Question
    We will send you videos and photos. Help me solve the problem as soon as possible
    Answer
    Hello, customer,
    Please send your charger by photo. 26V.
    Thank you.
    Question
    Send charger pictures you requested.
    But I do not know if the body is a problem and I still need a charger.
    Answer
    Hello, customer,
    This is a factory-side request. Thank you for your order number. I will resend the handle.
    Approximately two weeks are available.
    Please wait a little while.
    Thank you.
    Question
    Order number is 125922303
    Answer
    Yes sir. customer,
    We will process it immediately.
    Thank you.
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