SKART International
SKART International CN Join Fellow
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POWER MINISHOP RATE 90%
Item code : 472055742
77290

SJ9000 Novatek 4K version / Ultra HD / action cam / waterproof camera /


Customer who recommended this item
1
Customer Satisfaction Score
65%
  • Product 40%/100%
  • Price 80%/100%
  • Delivery 80%/100%
  • Service 60%/100%

Notice

Subject Register Date
Notes on purchase Qoo10 customer center May 10, 2018
Manufacturer/
Place of origin
중국 Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description SJ9000 Novatek 4K version / Ultra HD / action cam / waterproof camera /
BOOKMARK 1 2 3 4 5 6 7
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(7)

Status
Question & Answer
  • Notice

    Notes on purchase

    Name of the Korean name when ordering the product. Please enter your address and personal clearance code.
    Qoo10 customer center
  • Answered
    Question
    South Korea bre******* 2019-06-23
    Question
    I do not have a sd card. What kind of sd card should I buy?
    Answer
    Hi? You can purchase micro sd card. Thank you
    SKART International 2019-06-23
  • Answered
    Question
    South Korea p11******* 2018-07-28
    Answer
    Good morning?
    SD card must be purchased separately. The basic components are not included.
    The remote control is not included in the product configuration. And the remote control function is not supported.

    Thank you.
    SKART International 2018-07-30
    Question
    Where do I buy the sd card for my product?
    Answer
    In Korea, you can purchase the SD card according to the specification. It will also be available in the Internet or general IT product stores.

    Thank you
    Question
    When I bought the product, it was obvious that I had an SD card.
    This is a lot of trouble.



    I understand that it is available when I purchase the product.
    There was no need to buy a card again,
    I do not see the contents at the moment.
    Let me know how to do it
    Answer
    Sorry for the confusion.
    SD card must be purchased separately. You can purchase 32GB SD card.
    Checking the sales page today, it is now being discontinued. We are checking the cause with the Qiten side official.

    We will send you a photo of the components on our sales page.

    Thank you.
    Question
    It is a picture of the premise.
    Question
    I would like you to send me the manager
    I'm having trouble uploading some photos.
    Question
    I would like you to send me the manager
    I'm having trouble uploading some photos.
    Question
    I would like you to send me the manager
    I'm having trouble uploading some photos.
    Answer
    Good morning? I do not know what kind of person in charge of Quten sent me.
    This is related to the questions on the seller's side.
    It seems that you contacted the service center of KyuTen and got an answer.

    As we told you, our SD card was not in the shipping item when we sold it. Only the body and components of the action cam will be delivered as a package.

    And, regarding delivery delay, because you selected shipping, it took time because it was shipped by sea. Delivery may be delayed due to logistics in China, customs clearance in Korea, etc.

    Price may be higher or lower than other sellers. It is something that you decide to make a purchase decision based on your consideration.

    As mentioned above, this is not a return or refund.
    I have applied for a claim / return, but I can not reason for it.
    Thank you for your patience.

    Thank you.
    Question
    Thank you.
    I've been thinking a lot.

    I will process the return even if I lose the shipping cost.
    Have a nice day ^^
    Answer
    I will guide you again by sending you relevant instructions. Below is a guide.

    Good morning? It is a cuteness seller Skart International.

    As we responded to your inquiries, we will respond to your return / cancellation request as follows.

    1. SD card enclosed
    As we told you, our SD card was not in the shipping item when we sold it. Only the body and components of the action cam will be delivered as a package.
    It is your responsibility to confirm the details on the sales page.
    Currently, the cam type These products are not available for sale in Kyushu and can not see the sales page.
    And most of the action cams, webcams and other products are sold without SD card.

    2.Shipping Related
    Due to delays in shipment, you have chosen shipping, so it took time to ship to shipping. Delivery may be delayed due to logistics in China, customs clearance in Korea, etc.
    Reason for delivery delay is not a refund / cancellation requirement.

    3. Price Related
    Many sellers in QTEN sell similar products. All prices are wrong.
    You confirm the purchase price and the product and decide to make a purchase. Due to the price, there is no reason to cancel the order.

    4. Notice Notice
    Also, it is a notice on our sales page as "Notice before purchase".
    In the case of simple remorse in addition to the defect of the product because it is an overseas fastball product, returns / refunds etc.

    In addition to the initial failure after receipt of the item, it is not possible to refund for reasons such as simple remorse.
    If there is serious damage to the outer packaging (outside box of the product itself) at the time of collection,
    Please email us with your order number. (Email: skartint@naver.com)

    As mentioned above, this is not a return or refund.
    Question
    I want to buy something and return it within 72 hours.
    Why not?

    If you do not like things more than photos on the Internet
    I understand that returns are possible.
    Answer
    Good morning?

    It is possible to say that it is returned within 72 hours, but it does not mean that it is returned unconditionally. After 72 hours, even if it is not opened, it is regarded as malfunction due to the use of the buyer and it means that it can not be returned / refunded.

    And, as described on the sales page, this is a foreign straight goods / platform. It is stated that the simple remorse of the customer does not cause a return or refund.
    The fact that things do not like the pictures on the internet is a simple remorse and will not be a reason for return / refund. It is not explained / announced anywhere that the return is possible for that reason.

    Quiten platform is an overseas fastball. It is not the same as the domestic purchase because the description in Korean for the Korean consumer came out. If you buy from Amazon and do not think it is possible to return it in the same way.

    Thank you.
    Question
    Other seller action cams from QTEN
    It says that it will be returned

    Only this merchant's products
    The fact that it can not be returned due to customer's remorse
    I can not understand.
    Answer
    As I said, this is not a reason for the return.
    And, today, you will be able to check the sales page of the product because there is a problem that there was a problem in the product classification in the today.

    Now there's nothing about the SD card enclosure.
    There are also people who have asked the same question in the previous question, and it is replied that they should not be enclosed and should be purchased separately.

    It is something you should have considered and purchased.
    Please note that there is no return / refund / exchange unless there is a legitimate reason after opening the product.

    What you continue to do with the public posts is already a major disruption to our sales.

    However, it is not possible to return it unconditionally because it is different from what you bought and thought.

    Again, thank you for your patience. Thank you.

    Question
    I read your post well.
    I went to my vacation without a pass.

    As the seller says, I want to buy a compatible SD card.
    What kind of SD card should I buy?

    If you purchase the sd card below, please let me know if it is compatible!
    Answer
    We will recommend the standard of the product sent.
    Question
    Thank you.
    Answer
    Good morning?
    I would like to cancel the claim that you posted.
    Sorry for the inconvenience.
    Thank you.
    Question
    I bought your SD card
    I will check if it is compatible and cancel.
    Thank you.
    Answer
    Thank you.
  • Answered
    Question
    South Korea lee******* 2018-05-23
    Answer
    What are you talking about? If you have a picture, I think we can give you more accurate information
    SKART International 2018-05-23
    Question
    It is like Selkabon.
    Answer
    There are many kinds of products. If you give me pictures of the products you want, I will buy them with similar products.
  • Answered
    Question
    j11******* 2017-05-14
    Answer
    안녕하세요
    제품에는 종봉되지 안습니다. 추가로 구입하셔야 합니다.
    감사합니다
    SKART International 2017-05-15
  • Answered
    Question
    j11******* 2017-05-02
    Answer
    안녕하세요? 중국 출하지에서 중국내 물류센터로 운송이 약간 시간이 걸렸네요.. 그리고, 5/1일 노동절 연휴가 있어서 한국으로 배송이 약간 지연되었습니다. 중국의 수출포트로 이동중이며, 오늘 이후 배송현황이 확인되실 겁니다.
    배송현황 업데이트가 늦어 죄송합니다.
    답변 늦은 점도 죄송합니다. ^^
    SKART International 2017-05-02
  • Answered
    Question
    hoj******* 2017-01-15
    Answer
    안녕하세요? 메모리카드는 별도 구매하셔야 합니다.
    구성품은 판매 페이지에 하단에 사진을 보시면 있습니다.
    방수케이스, 자전거 거취대, 차량용거취대, 데이터 케이블 등등이 포함되어 있습니다.
    SKART International 2017-01-15
  • Answered
    Question
    lsi******* 2016-11-30
    Answer
    안녕하세요
    메모리는 기본적으로 32GB 권장합니다. 64GB 사용 가능하나 따로 포멧 과정을 거치셔야 합니다. 인터네상에 자세한 내용이 많으니 참조 바랍니다. 그리고 각각의 제품 별로 메모리 호환이 안될수도 있습니다. 타사의 메모리로 교환 해 보시기 바랍니다. 추천으로는 트레샌드 와 삼성 입니다.
    SKART International 2016-11-30
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Policy & Notice
How to Return/Exchange