CWAY - Free
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We have described in detail the initial failure at the bottom of the product page, A / S inquiry, cancellation inquiry, exchange and refund. Thank you for your understanding before purchasing. The Play Factory is not responsible for damage caused by the premature failure of these instructions. Our play factory is the only overseas fastball company that can do all the domestic A / S and telephone consultation. If you have purchased from Play Factory, please contact Customer Center at 070-5066-5724. However, in case of A / S acceptance except the initial malfunction within 72 hours, there is a round trip courier fee and a fee charge.
All products sold in the Play Factory are international, domestic shipping is free and includes customs duty and VAT You will not accrue additional charges beyond your billing amount. However, if you purchase from a foreign factory, other than Play Factory, Taxes may be charged, so be sure to confirm each shipping schedule before purchasing. In addition, even if the goods are not customs clearance on the same day, they may be taxed at customs due to the continuous foreign direct line Please purchase after this point.
In the case of bundle shipping with more than 2 items, you can process items one by one every 1 ~ 5 days due to customs regulations. We have only one arrived, so please do not hesitate to wait. If you order more than one order, even if it is sent in sequential order, one invoice can be registered to the computer.
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I was worried about accidental shipments coming from afar,
Additional protection guard + Landing: none | Additional propeller: Propeller 1SET - White (+ $ 6) | Additional battery: 1 genuine battery (+ $ 12)
I bought it at 200,000 won if it was a domestic internet. I bought two batteries at 120,000 won for this site. I bought it well. I was worried that there were a lot of cheaters in Kyoten.
Additional protection guard + Landing: none | Additional propeller: none | Additional battery: 2 genuine batteries (+ $ 24)
I bought two additional batteries. I think it's okay if I run about 100 meters.
It is recommended to practice at a reasonable price. Shipping is also fast. I think it is very fast if it is overseas shipping.
Additional protection guard + Landing: none | Additional propeller: Propeller 1SET - White (+ $ 6) | Additional battery: 2 genuine batteries (+ $ 24)
I am sorry that I do not have Hangul in User's Manual. I tried to assemble it as a public eye, but I could not connect the joystick with the main body.
Additional Protection Guard + Landing: Landing + Guard Guard 1SET (+ $ 12) | Additional Propeller: Propeller 1SET - White (+ $ 6)
Additional Protection Guard + Landing: none | Additional Propeller: none | Additional Battery: none
Additional protection guard + Landing: none | Additional propeller: none | Additional battery: 1 genuine battery (+ $ 12)
Additional Protection Guard + Landing: Landing + Protection Guard 1SET (+ $ 12) | Additional Propeller: none | Additional Batteries: 3 Original Batteries (+ $ 36)
Additional protection guard + landing: none | additional propeller: none | additional battery: 3 genuine batteries (+ $ 36)
Where can I buy a multi charger? I would appreciate your standard.
Hello, customer We are not selling multi-charger for that drone Thank you for your understanding. The dimensions of the drone is 50cm height 50cm height 19cm height. Thank you.
Hello I got the drone on Saturday and I flew on Sunday. It was fine, but it did not rise again during the descent, and when the return-to-groove at low altitude, it went strange and hit the drones. I am afraid that the direction of the manipulator is reversed so that I may think wrongly. It seems that there is no problem at present, but I will tell you if there is a problem in the future after a / s period of 3 days. We will send you a video of the situation by email.
Hello, I will write down your statement. Thank you.
I just assembled it. I'm checking the camera because it was raining and I could not get it. Go to WiFi Search If you try to connect with FPC_WIFI_ Your internet connection is unstable. I can not connect it.
Hello, customer In order to identify the exact symptom, please attach your symptom with simple picture / photo and attach it to our mail. Please write your name, phone number and order number to email@example.com and we will be happy to help you. Thank you.
Cam micro sd Where do you support it?
Hello, customer This item is not included SD card When shooting a movie, it will be saved in the cellphone application. Thank you.
On XYMA official website, the control distance is 70m. Here in product description, 200m is said.
Hello, customer Thank you very much for your inquiry. The product is under control 70m modification distance. Thank you.
I just bought a new product. A / S Please replace damaged battery or A / S. Is the cost of 3,000 won? Or answer me. Please give me an account to send the courier ~
Your customer will be contacted after completing the corresponding product. Thank you.
3,000 won? How many days does it take? Please give me an account
Thank you for your letter. Thank you.
When will you ship from China?
Hello, customer This item is scheduled to be shipped within the 2nd week of April. Thank you.
Does my product ship today?
Hello, customer The product you purchased has been shipped locally today, Thank you ~
I received the A / S cost information. But the price is almost half price of the new product, I have finished repairs, but if the motherboard is also broken, I am thinking of buying again as a new product because there is no answer. I bought it on Sunday when I bought it, and it was shipped on Wednesday. It is said that it will be shipped from April 9 because of this time. Or is it the same on or before the 9th of April, on Thursday, Saturday, or Sunday?
Hello, customer Due to the local holidays in China, we will be out of order on April 9th. When you purchase a new product, please reply to what we would like to do with your collection Thank you.
If I buy a new product, I will send it back to you.
Yes, please contact us and we will send you a return item. Thank you.
Yes, but will you ship faster if you order early on Monday?
Hello, customer We will be out of stock next month starting from next order on Monday. Thank you.
Have a nice day :)
Good morning, I am curious about the language of the product manual. The English version is the best but ...
Hello PlayFactory. The manual that you give us is shipped in English. Thank you. ^^
There isn’t any posted question about item.